Photoshop CC 2017 slow response rate

[speed258]

Hello I have work pc, but have problems dealing with photoshop slowly responds and loads items, specifications below:

CPU: 2x Intel Xeon x5670 2.93GHz

GPU: 1x Msi Geforce GTX 770 2GB, 1x Evga Geforce GTX 580 1GB

RAM: 32 GB ECC

MainBoard: Asus Z8PE-D12

HDD: Firecuda 1TB Hybrid

 

While doing any work on photoshop system usage usually below 5%, but photoshop responds very slowly, moving items in layers usually lag.

 

PhotoShop settings below:

 

Nvidia Control panel settings:

Device Manager:

 

All drivers are up to date, it struggles with photoshop, what could cause such slow response?

[NelizMastr]

Photoshop is more CPU dependent than GPU dependent, aside from some special effects (don't ask me which, I'm not that in depth), so I'd look at the CPU.

 

Also, why two graphics cards that require completely different drivers? Windows doesn't usually like that. The 580 runs on 391.35 iirc (03-2018), where the 770 still runs the latest.

[speed258]

Just now, NelizMastr said:

Photoshop is more CPU dependent than GPU dependent, aside from some special effects (don't ask me which, I'm not that in depth), so I'd look at the CPU.

 

Also, why two graphics cards that require completely different drivers? Windows doesn't usually like that. The 580 runs on 391.35 iirc (03-2018), where the 770 still runs the latest.

But why CPU usage does not exceed 5%, and 580 usually just for view nothing important it does, but 770 is work horse, but feels like it using integrated gpu which is disabled.

[Taf the Ghost]

Just now, speed258 said:

But why CPU usage does not exceed 5%, and 580 usually just for view nothing important it does, but 770 is work horse, but feels like it using integrated gpu which is disabled.

SSD for scratch drive/load drive? Or have they finally fixed those issues?

[speed258]

1 minute ago, Taf the Ghost said:

SSD for scratch drive/load drive? Or have they finally fixed those issues?

No, it uses same hybrid hard disk, funny fact on laptop with 5400 rpm hdd and 6gb ram it runs much better than on this pc.

And while photoshop is on hard disk usage does not go above 2%

[Taf the Ghost]

Just now, speed258 said:

No, it uses same hybrid hard disk, funny fact on laptop with 5400 rpm hdd and 6gb ram it runs much better than on this pc.

https://www.pugetsystems.com/labs/articles/Photoshop-CC-2018-NVIDIA-GeForce-GPU-Performance-1139/

 

What's the laptop have for GPU?

[speed258]

Just now, Taf the Ghost said:

https://www.pugetsystems.com/labs/articles/Photoshop-CC-2018-NVIDIA-GeForce-GPU-Performance-1139/

 

What's the laptop have for GPU?

Geforce 840m

[Taf the Ghost]

Just now, speed258 said:

Geforce 840m

Hmm.. Photoshop optimization isn't my thing these days, so one thought is a full reinstall.

 

However, do you want it to use OpenCL?

[speed258]

1 minute ago, Taf the Ghost said:

Hmm.. Photoshop optimization isn't my thing these days, so one thought is a full reinstall.

 

However, do you want it to use OpenCL?

if its increase response rate sure why not, how to turn on?

[NelizMastr]

4 minutes ago, speed258 said:

if its increase response rate sure why not, how to turn on?

Ask Google, lmao.

[Taf the Ghost]

1 minute ago, speed258 said:

if its increase response rate sure why not, how to turn on?

 

You have it set to "On" right now. I don't know if it helps in this situation. You might want to fiddle with certain settings to see if things improve.

 

https://petapixel.com/2015/08/18/how-to-optimize-photoshop-for-your-computer/

[Taf the Ghost]

5 minutes ago, speed258 said:

if its increase response rate sure why not, how to turn on?

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

Quote

Photoshop currently doesn't take advantage of more than one graphics processor. Using two graphics cards does not enhance Photoshop's performance.

Multiple graphics cards with conflicting drivers can cause problems with graphics processor accelerated features in Photoshop.

Just one idea to test, as you work through your optimizations.

[speed258]

2 minutes ago, Taf the Ghost said:

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

Just one idea to test, as you work through your optimizations.

Hmm intresting idea, I will check it soon

[Taf the Ghost]

2 minutes ago, speed258 said:

Hmm intresting idea, I will check it soon

If there's a weird bottleneck, it's normally in something slightly out of the ordinary. So you normally just have to keep testing options. Not fun, but the GPU area is the space to probably eliminate as many issues as possible, first.

[speed258]

1 minute ago, Taf the Ghost said:

If there's a weird bottleneck, it's normally in something slightly out of the ordinary. So you normally just have to keep testing options. Not fun, but the GPU area is the space to probably eliminate as many issues as possible, first.

But if it would be any gpu botlleneck usage probably stay at 100%, but gpus calm as water in a cup

[Taf the Ghost]

Just now, speed258 said:

But if it would be any gpu botlleneck usage probably stay at 100%, but gpus calm as water in a cup

It's not a performance bottleneck. It's some sort of I/O issue. Processes aren't moving around, queuing up or activating properly. I had a Windows Install disc, way back in the day, that only ever loaded CD drivers at 1x speed. Installing Windows would take about 2 hours. That's why it strikes me as driver/registery/broken install type of issue.

[speed258]

1 minute ago, Taf the Ghost said:

It's not a performance bottleneck. It's some sort of I/O issue. Processes aren't moving around, queuing up or activating properly. I had a Windows Install disc, way back in the day, that only ever loaded CD drivers at 1x speed. Installing Windows would take about 2 hours. That's why it strikes me as driver/registery/broken install type of issue.

Hmm, would windows integrity check would help?

[Taf the Ghost]

15 minutes ago, speed258 said:

Hmm, would windows integrity check would help?

Worth a shot. My instincts says either Driver issue or a busted install of Photoshop.

[speed258]

1 minute ago, Taf the Ghost said:

Worth a shot. My instincts says either Driver issue or a busted install of Photoshop.

If I remove my gtx 580 and keep only 770 do I need reinstall gpu drivers?

[Taf the Ghost]

1 minute ago, speed258 said:

If I remove my gtx 580 and keep only 770 do I need reinstall gpu drivers?

If doing so doesn't do anything, I'd probably do a pass of DDU and a full reinstall. It's probably worth the trouble.

 

(Just take a screenshot of your desktop so you can rearrange icons if there ends up being an issue later. Pro Tip!)

[speed258]

Removing my GTX 580 actually helped ALOT, feels like new pc. Thanks @Taf the Ghost

[Taf the Ghost]

1 minute ago, speed258 said:

Removing my GTX 580 actually helped ALOT, feels like new pc. Thanks @Taf the Ghost

Np. When things are really slow but nothing is actually displaying as being pegged to 100%, it's some form of I/O issue. What that issue is can take a lot of work to figure out.

 

It's probably mostly driver issues, but glad that helped a bunch.