Razer Ripsaw - Code 10 - UGH!!!

[OverC1ockeD]

I recently got a CERTIFIED REFURBISHED Razer Ripsaw, meaning it was tested before being shipped and everything. It's connected up properly but I'm getting a code 10 in device manager with the error "Insufficient resources exist to complete the API". What do I do? The light is red on it and it does SHOW in device manager - Synapse 2.0 is also recognizing it. Razer Support is writing it off as "defective" but if it were then it wouldn't show up at all. Any idea? Suggestions?

[wojtepanik]

something like driver missing, or some soft?

[OverC1ockeD]

On 7/27/2018 at 2:07 AM, wojtepanik said:

something like driver missing, or some soft?

I've tried everything. It has to be defective. I requested a return from Amazon and am getting an Elgato capture card instead since everything else I'm getting is Elgato. I heard the software works like a dream. Should I get the HD60 or HD60S? I really, really wish that I had an extra slot in my case for one of the better PCI-E capture cards that they have.

[Thermy]

AV products can wreak havoc with these types of devices. Can also be caused by another software conflict (ie: having Corsair, Razer, and Logitech device software installed and running at the same time.)

 

In my case, it was my AV product that caused this issue with my Razer Ripsaw.

[LiL Prodigy]

What is an AV product?