Google Cancels Subs

[Treey]

Anyone else have an issue with Google canceling their Youtube/Google Music sub?  I have had Google Music/YouTube Red since it launched, and had the Family Plan at $14.99 for both services.  They canceled my subscription last week, and after 4 calls in 6 days there is still no resolution other than "we will email you in 24-48 hours".  

 

I understand that they don't offer any kind of plan like I had, which is why I am upset.  I had been grandfathered into my price tier/content of BOTH Play Music and YouTube Red at that price.

 

Just Wondering,

 

Treey

[TetraSky]

Could be because they are launching their new Youtube Premium thing and they are cleaning the house from old subs.

[Airdragonz]

I had GP music (individual) subscription for over a year and I still have it and Youtube Red (or whatever the hell they call it now). Maybe it has something to do with you having a family account? At any rate, keep bugging their support about it. Good luck!

[Scheer]

I have the same family plan as you and it just renewed last week, I'd assume it was just a glitch.

 

I still have the 20GB Google Drive for $5/year plan from way back when, seems like they are good about honoring the old plans.