what should I do?

[greenbrucelee]

I built a new system  last week. When I installed the RAM 2x16GB one of the dims didn't work so I RMAd them and got a replacement set.

 

I got the new set on Monday and everything has been fine. Today however I got a memory management error and the pc wouldn't boot. I was getting q code 55 and cc so I removed the ram and tried each dim on their own and wasn't getting any joy from either but after a few cmos resets I got one stick to boot and have tested it and its fine and the other stick will not on its own. It appears that any dim in slot 4 is being damaged some how.

 

Does this sound like a board problem and should I try to RMA it or should I just put up with it, after all I wont ever use 32GB RAM so all I will really be missing is the dual channel bit?

 

any thoughts?

 

Thanks

 

Specs

Asus maximus x hero

corsair RGB 32GB 3000MHz

1NVme, 1SSD, 1 platter

fractal s36

fractal r6

gigabyte aorus extreme 1080Ti

[Wh0_Am_1]

1 minute ago, greenbrucelee said:

I built a new system  last week. When I installed the RAM 2x16GB one of the dims didn't work so I RMAd them and got a replacement set.

 

I got the new set on Monday and everything has been fine. Today however I got a memory management error and the pc wouldn't boot. I was getting q code 55 and cc so I removed the ram and tried each dim on their own and wasn't getting any joy from either but after a few cmos resets I got one stick to boot and have tested it and its fine and the other stick will not on its own. It appears that any dim in slot 4 is being damaged some how.

 

Does this sound like a board problem and should I try to RMA it or should I just put up with it, after all I wont ever use 32GB RAM so all I will really be missing is the dual channel bit?

 

any thoughts?

 

Thanks

 

Specs

Asus maximus x hero

corsair RGB 32GB 3000MHz

1NVme, 1SSD, 1 platter

fractal s36

fractal r6

gigabyte aorus extreme 1080Ti

Chipset?

[bradleyk44]

Also is the Bios up to date?

[greenbrucelee]

41 minutes ago, Wh0_Am_1 said:

Chipset?

cmr32gx4m2c3000 if you mean the RAM

[greenbrucelee]

38 minutes ago, bradleyk44 said:

Also is the Bios up to date?

I haven't updated it yet.

[Wh0_Am_1]

1 minute ago, greenbrucelee said:

cmr32gx4m2c3000 if you mean the RAM

Sorry I meant the MOBO.

[greenbrucelee]

Weird thing is I did a perfmon it says the 8700k is poor

[greenbrucelee]

Just now, Wh0_Am_1 said:

Sorry I meant the MOBO.

Asus maximus x hero

[Wh0_Am_1]

Just now, greenbrucelee said:

Asus maximus x hero

That is the branding but we need the chipset like "z170" or "B250" ASUS has had Maximus heros, I just don't remember what chipset the X is based off of.

[Wh0_Am_1]

Never mind it is the Z370

[greenbrucelee]

1 minute ago, Wh0_Am_1 said:

That is the branding but we need the chipset like "z170" or "B250" ASUS has had Maximus heros, I just don't remember what chipset the X is based off of.

Sorry its z370

[greenbrucelee]

Do you think i have screwed something during the build?

[Wh0_Am_1]

3 minutes ago, greenbrucelee said:

Sorry its z370

Weird... sorry this is above me in this area, because from what I can tell there are no obvious errors. 

[greenbrucelee]

1 minute ago, Wh0_Am_1 said:

Weird... sorry this is above me in this area, because from what I can tell their are no obvious errors. 

Thats what is confusing me. My cpu idles at 26c (its dellided). I was going to overclock but am a bit worried now. I wonder if a Bios update may help

[bradleyk44]

13 hours ago, greenbrucelee said:

I haven't updated it yet.

Try updating it and if that doesn't work then clearing the cmos.

[DarkSmith2]

Have you always tried to run the XMP? Because from my own experience ive never bought a Corsair kit that was working stable on XMP settings without increasing DRAM voltage. 

[greenbrucelee]

13 minutes ago, DarkSmith2 said:

Have you always tried to run the XMP? Because from my own experience ive never bought a Corsair kit that was working stable on XMP settings without increasing DRAM voltage. 

I will try that. Thanks

[greenbrucelee]

I have it at 1.38 it was 1.35. It didnt work. Will try 1.40

 

 

Have updated bios to latest version

[greenbrucelee]

pretty sure its the RAM again. One will boot from all slots the other wont. However the last RAM died in the same slot (B2) so I am leaving the working dimm in that slot to see if it dies