Need some advice after custom PC has turned into a nightmare

[mustybruce]

Hi Everyone, i need some help as i am feeling really stupid at the moment. 

 

Minimal backstory. Been out of the PC loop for many years and wanted to dip my toe back into the master race. After becoming ill and loosing a leg i decided to spend some of my savings on a custom PC from a supposed reputable pc builder in the United Kingdom. I would have just put one together myself but i just wasnt well enough. Anyway after spending £2,000 i ended up with what i thought would be a PC that would let me game. Create a bit of content and allow me to stream but ever since having this i have had nothing but problems.

 

First of all the build

 

1 x AMD Ryzen™ 7 1700X CPU (8 Core, 3.4GHz - 3.8GHz, 16MB Cache)
Liquid CPU Cooler
1 x Corsair Hydro Series™ H80i v2 High Performance Liquid CPU Cooler
Warranty
1 x 5 Year Bronze Warranty
RAM
1 x Corsair Vengeance® RGB 16GB (2x8GB) DDR4 DRAM 3000MHz C15 Memory Kit
Graphics Card
1 x Asus ROG Strix GeForce GTX 1080 Ti 11GB
Motherboard
1 x Asus PRIME X370-Pro (Socket-AM4, 4X DDR4, ATX)
Operating System
1 x Microsoft Windows 10 Home 64-bit EN (OEM)
Storage HDD / SSHD
1 x Seagate BarraCuda 1TB 3.5" SATA III HDD
SSD
1 x ADATA 256GB Ultimate SU800 SATA III SSD
Case
1 x Corsair Carbide Spec-Alpha Black/Red (No Optical, ATX)
Power Supply Unit PC is plugged into a 32 inch Predator 4k monitor and various razer mouse keyboards etc So my problem.    Well the biggest problem was realising that who ever had built the system had not put the IO shield on properly and one of the points was actually stuck inside one of the USB 3.1 ports

and then they blocked the RAM Slot with the pump from the watercooler. After sending it back to the the case is completely jacked. My biggest problem tho seems to be with regards to USB on the motherboard. I use things from obviously mouse and keyboard to a headset and an elgato camlink. All have continual problems with the biggest being the camlink. It either does not recognise it at all or it will but will continually cycle through connecting and disconnecting. The company are so awful and i want to try and get this thing working. I dont have money to replace it so any help or advice would be amazing!

[Jurrunio]

Since it's not a custom loop, the easiest way is to take it apart and putting the whole thing back in one piece yourself.

[mustybruce]

Yeah the water cooler issue is sorted it has just been moved. Its the instability with the USB of the motherboard thats giving me the hardest time of it