Bluetooth not working... Why, Microsoft, why?

[NotSoEzAsIXpecteD]

Hello!

I have a serious and annoying problem with my Asus ZenBook UX410UA:

as I use BT connected mouse I was scrolling down the website and suddenly was disconnected.

I mean: mouse stopped responding, so I checked the batteries: OK, connected mouse to my Galaxy phone: OK. 

I decided to go to the laptop settings to check what's wrong. And, surprise, surprise, Bluetooth ON/OFF switch is not there!

I went to Device Manager and you know what? NO BLUETOOTH DETECTED! 

So I downloaded the drivers, installed them (older and newer), rebooted several times and nothing... At all - 0;

What can be the solution?

Drivers, Windows Update, temporary error are not possible IMO; Could anyone help me?

[NelizMastr]

Does it work when you boot a Linux live USB? If so, it's a Windows issue. If not, RIP bluetooth.

[userzero]

Assuming your on Win10, what happens when you press the Bluetooth icon in the Action Center system tray bottom right.

 

 

[NotSoEzAsIXpecteD]

Just now, NelizMastr said:

Does it work when you boot a Linux live USB? If so, it's a Windows issue. If not, RIP bluetooth.

Will check and in a few minutes will let you know

[NotSoEzAsIXpecteD]

Just now, userzero said:

Assuming your on Win10, what happens when you press the Bluetooth icon in the Action Center system tray bottom right.

 

 

No BT icon there 

[userzero]

Just now, NotSoEzAsIXpecteD said:

No BT icon there 

Expanded it right?

[avg123]

buy a cheap usb bluetooth adapter and see if it works with your mouse or not.

 

If it works, then the problem is not with windows, you have a hardware issue

[NotSoEzAsIXpecteD]

Creating Linux bootable drive. 3 minutes remaining and I'll know whether it's a  hardware issue. Please... don't let it be

[NotSoEzAsIXpecteD]

Great! My BIOS refuses to add USB to boot list and now it is freezed...

[NotSoEzAsIXpecteD]

I succeded booting into Linux and it turnes out that Bluetooth is working. So it is Windows 10 software error! 

[NotSoEzAsIXpecteD]

WHAT THE F*CK?!

I REBOOTED TO WIN10 AFTER A SESSION IN LINUX AND WHAT?! 

 

BLUETOOTH IS WORKING! HAHA!