my pc turn off itself

[JohnnyShalos]

I have a strange problem with my pc... it turn off and then turn on again automatically... without doing nothing. I have i7-8700k, maximus x hero, 16gb ram, strix 1080ti, 750w psu. What is the problem? i dont think that is something with power overheating because i check it and the temperatures is fine... It's possible to be a software/windows problem?

[AntiTrust]

no BSOD?

 

[R3ep3r]

4 minutes ago, JohnnyCyp said:

I have a strange problem with my pc... it turn off and then turn on again automatically... without doing nothing. I have i7-8700k, maximus x hero, 16gb ram, strix 1080ti, 750w psu. What is the problem? i dont think that is something with power overheating because i check it and the temperatures is fine... It's possible to be a software/windows problem?

Check if all the cables are plugged accordingly in the right spot for each one. 

If this still happens I'd suggest you to try borrowing a PSU from a friend and check if this still happens with another PSU. Maybe it's a PSU related problem. 

[PineyCreek]

10 minutes ago, JohnnyCyp said:

I have a strange problem with my pc... it turn off and then turn on again automatically... without doing nothing. I have i7-8700k, maximus x hero, 16gb ram, strix 1080ti, 750w psu. What is the problem? i dont think that is something with power overheating because i check it and the temperatures is fine... It's possible to be a software/windows problem?

Possibilities off the top of my head:

 

1) Issues with the power connected to the outlet your PSU is plugged into (power quality but not actual power loss)
2) Faulty reset button, or something jumpering the reset button circuit somehow

3) Random PSU failure of some type

4) Nuisance program running in the background (i.e. some type of malware)

5) Windows 10 update deciding its been too long (see 4)

 

Not sure there'd be a loose wire...maybe if it rocked slightly out of its socket and then back really quick, but I'd think unless you have restart after power loss enabled in a bios that has that feature that it'd stay off, unless it's a brownout scenario?

 

Is your PC plugged into a UPS, so incoming power issues can be ruled out?

 

Could also try running a Linux live distro via USB key to see if it reboots with that to rule out a malware/windows issue.

[JohnnyShalos]

16 minutes ago, PineyCreek said:

Possibilities off the top of my head:

 

1) Issues with the power connected to the outlet your PSU is plugged into (power quality but not actual power loss)
2) Faulty reset button, or something jumpering the reset button circuit somehow

3) Random PSU failure of some type

4) Nuisance program running in the background (i.e. some type of malware)

5) Windows 10 update deciding its been too long (see 4)

 

Not sure there'd be a loose wire...maybe if it rocked slightly out of its socket and then back really quick, but I'd think unless you have restart after power loss enabled in a bios that has that feature that it'd stay off, unless it's a brownout scenario?

 

Is your PC plugged into a UPS, so incoming power issues can be ruled out?

 

Could also try running a Linux live distro via USB key to see if it reboots with that to rule out a malware/windows issue.

I do not have a UPS, How i find and install the linus live distro ?  Maybe is something with jumper cable for reset button, because the last time i open my desktop i plug out and then plug in these jumper cables and the gpu. This problem it shown to me only 2 times now, one time when i played a game and one time just running chrome. I dont have any blue screens or error message. I have another problem recently but i dont know if it's relative to this...  When i played Gears of War 4, i got black screen (no signal) and i notice that the gpu make a loud noise and stuck to rgb yellow color which before was to rainbow-cycle color. I turn off the pc and when i turn on again in the windows i got this notification: "display driver failed to start using Microsoft basic display driver instead" i never have a problem before like this. The temperatures of gpu was fine, never surpassed to 75c...

[PineyCreek]

2 minutes ago, JohnnyCyp said:

I do not have a UPS, How i find and install the linus live distro ?  Maybe is something with jumper cable for reset button, because the last time i open my desktop i plug out and then plug in these jumper cables and the gpu. This problem it shown to me only 2 times now, one time when i played a game and one time just running chrome. I dont have any blue screens or error message. I have another problem recently but i dont know if it's relative to this...  When i played Gears of War 4, i got black screen (no signal) and i notice that the gpu make a loud noise and stuck to rgb yellow color which before was to rainbow-cycle color. I turn off the pc and when i turn on again in the windows i got this notification: "display driver failed to start using Microsoft basic display driver instead" i never have a problem before like this. The temperatures of gpu was fine, never surpassed to 75c...

GPU making a loud noise...that's not a good thing.  Do you have another GPU you could test with for a while?

[xriqn]

6 minutes ago, PineyCreek said:

GPU making a loud noise...that's not a good thing.  Do you have another GPU you could test with for a while?

Last time a GPU made a loud noise at me it ended up blowing the pcie lane on my mobo. Still scarred by that today.

[JohnnyShalos]

1 minute ago, PineyCreek said:

GPU making a loud noise...that's not a good thing.  Do you have another GPU you could test with for a while?

No but this happens one time, only with gears of war 4 (fitgirl repack). I sent an email to asus support about this problem, and i'm waiting for response  

Btw malwarebytes always detect this threat: PUP.Optional.Babylon which is located to APPDATA\LOCAL\GOOGLE\USER DATA\Default\Secure Preferences

I deleted everytime i scan it but when i restart pc and scan again, this threat it shows again...

[xriqn]

Just now, JohnnyCyp said:

No but this happens one time, only with gears of war 4 (fitgirl repack). I sent an email to asus support about this problem, and i'm waiting for response  

Btw malwarebytes always detect this threat: PUP.Optional.Babylon which is located to APPDATA\LOCAL\GOOGLE\USER DATA\Default\Secure Preferences

I deleted everytime i scan it but when i restart pc and scan again, this threat it shows again...

Use ADWCleaner, it's really good for removing PuP's that won't go away for other programs.

https://toolslib.net/downloads/finish/1/

[JohnnyShalos]

1 minute ago, JohnnyCyp said:

No but this happens one time, only with gears of war 4 (fitgirl repack). I sent an email to asus support about this problem, and i'm waiting for response  

Btw malwarebytes always detect this threat: PUP.Optional.Babylon which is located to APPDATA\LOCAL\GOOGLE\USER DATA\Default\Secure Preferences

I deleted everytime i scaned it but when i restart pc and scan again, this threat it shows again...

 

[xriqn]

2 minutes ago, JohnnyCyp said:

No but this happens one time, only with gears of war 4 (fitgirl repack). I sent an email to asus support about this problem, and i'm waiting for response  

Btw malwarebytes always detect this threat: PUP.Optional.Babylon which is located to APPDATA\LOCAL\GOOGLE\USER DATA\Default\Secure Preferences

I deleted everytime i scan it but when i restart pc and scan again, this threat it shows again...

It's also obvious af now you've mentioned fitgirl repack that you're using a pirated version of gears of war 4. I'd uninstall that immediately, it could be the cause of your malware and shit.

[JohnnyShalos]

25 minutes ago, xriqn said:

It's also obvious af now you've mentioned fitgirl repack that you're using a pirated version of gears of war 4. I'd uninstall that immediately, it could be the cause of your malware and shit.

Yes that what i thought, anyway i finished the game and i uninstall it already, but the malware PUP.Optional.Babylon, i had it before install gears of war 4... I have tried to remove the threat PUP.Option.Babylon with AdwCleaner but nothing changes... it also remove my program Auslogics Registry Cleaner, which i believe is very useful program.

[xriqn]

20 minutes ago, JohnnyCyp said:

Yes that what i thought, anyway i finished the game and i uninstall it already, but the malware PUP.Optional.Babylon, i had it before install gears of war 4... I have tried to remove the threat PUP.Option.Babylon with AdwCleaner but nothing changes... it also remove my program Auslogics Registry Cleaner, which i believe is very useful program.

That's probably something it identified as a PuP.

[JohnnyShalos]

10 minutes ago, xriqn said:

That's probably something it identified as a PuP.

yes i scaned with adwcleaner and it identified the auslogics registry cleaner as PuP and the other babylon. I selected to clean only the babylon, should i remove the auslogics registry cleaner as well? What PuP means anyway?

[xriqn]

1 minute ago, JohnnyCyp said:

yes i scaned with adwcleaner and it identified the auslogics registry cleaner as PuP and the other babylon. I selected to clean only the babylon, should i remove the auslogics registry cleaner as well? What PuP means anyway?

Potentially unwanted Program. I would advise you to just select everything it detects and remove it.

[JohnnyShalos]

42 minutes ago, xriqn said:

Potentially unwanted Program. I would advise you to just select everything it detects and remove it.

Ok i remove it but when i scan again with malwarebytes and adwcleaner, it find again the threat... is there any other option to remove it ?