eBay Selling gone wrong

[IAcKI]

So I sold a 1080 on eBay he received the item on Wednesday in working condition. He’s now decided to return it as not working. He’s stated it was working and now isn’t. Anyone have any previous experience of this as I think I’m within my right to reject return as in the 3 days he could’ve done anything to it and to me it is now a manufacturer problem. He’s also stated on the return form he received it in a working condition! Any help would be appreciated in where I stand?

Thanks Guys

[Guest]

Well if he stated that he received it in working condition it is his stupidity.

I think you can defend that he broke it himself, and is trying to scam you now, as he said he received it working, and then broke it. So probably he is in the wrong, but the Ebay always sides with the consumer, so idk.

[IAcKI]

Just now, Some Random Member said:

Well if he stated that he received it in working condition it is his stupidity.

I think you can defend that he broke it himself, and is trying to scam you now, as he said he received it working, and then broke it. So probably he is in the wrong, but the Ebay always sides with the consumer, so idk.

That's what I'm worried about. I don't want to end up being £500 down and with a knackered GPU due to something he's done.

[3 Lions]

From this it sounds like the buyer has deliberately broken the card.

[IAcKI]

Just now, LinusTechTipsFanFromDarlo said:

From this it sounds like the buyer has deliberately broken the card.

I think he's tried to overclock it and not really known what he's doing.

[Ginger_]

1 minute ago, LinusTechTipsFanFromDarlo said:

From this it sounds like the buyer has deliberately broken the card.

Deliberately? I dont think so. Doesnt make sense for someone to waste their time buying and returning a card in thehope they wont lose their money to potentially screw some random person.

 

Accidentally more like it. Prob overclocking and pushed waaay too much voltage through, or dropped it or something.

[DrMacintosh]

He probably broke it but I doubt it was intentional. If you want to scam a card you don't actually break the thing. 

 

So its either he broke it intentionally or he is being legit. 

 

That being said, don't sell stuff like a 1080 on eBay. Something that high in demand could have been done through Craigslist/Letgo/Offerup. Some service that deals between people and cash only where you can test on the spot and avoid all the bull. 

 

(and you avoid the million eBay fees they like to charge you)

[3 Lions]

Just now, Ginger_ said:

Deliberately? I dont think so. Doesnt make sense for someone to waste their time buying and returning a card in thehope they wont lose their money to potentially screw some random person.

Oh yeah it happens all the time. It's a known scam where a buyer will buy a working product but damage it deliberately and return it.

 

[IAcKI]

8 minutes ago, DrMacintosh said:

He probably broke it but I doubt it was intentional. If you want to scam a card you don't actually break the thing. 

 

So its either he broke it intentionally or he is being legit. 

 

That being said, don't sell stuff like a 1080 on eBay. Something that high in demand could have been done through Craigslist/Letgo/Offerup. Some service that deals between people and cash only where you can test on the spot and avoid all the bull. 

 

(and you avoid the million eBay fees they like to charge you)

I'm in the UK and Was trying to sell on similar sites but all the interest was trying to undersell me massively even after 2 weeks the highest offer I got was 410. Made more through ebay even with the fees due to a promotion. Obviously not now aha

[meenmeen1103]

What kind of return policy did you state on the listing? I have only ever stated no returns, sold as-is but only sold very good condition stuff. 

[IAcKI]

3 minutes ago, LinusTechTipsFanFromDarlo said:

Oh yeah it happens all the time. It's a known scam where a buyer will buy a working product but damage it deliberately and return it.

 

Well I have taken note and have a picture of the serial number should he try that ahah

[IAcKI]

2 minutes ago, meenmeen1103 said:

What kind of return policy did you state on the listing? I have only ever stated no returns, sold as-is but only sold very good condition stuff. 

Stated as no returns, But eBay always protect the buyer. It was in good working condition as he has stated in the resolution centre so I'm really hoping he has no legs to stand on but I can't escalate the return for 8 Days so now I have a negative Paypal balance hanging over me.

[3 Lions]

2 minutes ago, IAcKI said:

Well I have taken note and have a picture of the serial number should he try that ahah

No what I think the buyer has done is do a BIOS update, he'll have done something deliberately to interrupt the update meaning the card is bricked.

[Andreas Lilja]

The buyer is king on eBay, sorry OP.

[dalekphalm]

Your best bet is to submit to ebay any images you have of the card working before-hand (eg: GPU-Z screenshot), and in addition to that, take a screenshot of his statement in the claim where he said it arrived in working condition.

 

Make sure in your response you specifically mention the text comes from HIM THE BUYER.

 

Also sometimes it pays to actually call eBay and talk to someone on the phone. At my old job we sold thousands of dollars worth of stuff on eBay and from time to time had to call them to work a claim out.

[Ginger_]

4 hours ago, LinusTechTipsFanFromDarlo said:

Oh yeah it happens all the time. It's a known scam where a buyer will buy a working product but damage it deliberately and return it.

That video doesnt really prove anything... Looks more like someone had a broken laptop, bought the same one on ebay, and shipped the broken one back claiming it was DOA.

 

OP has the serials, so that wont work, and the buyer claimed it worked on arrival.

 

Besides, lets be logical here for two seconds. Who in their right mind buys an expensive graphics card off ebay, smashes it around, intentionally overvolts it, whatever, and then files a complaint it doesnt work? So they are out the money until they file the complaint, they waste their time, they risk losing an ebay case and potentially all the money they initially spent on it, it makes 0 sense. 0. What would they even get out of it if they did that? knowing they just screwed some random guy selling a card on ebay?

[IAcKI]

Just to update you guys, The buyer admitted fault on his part and has closed the return

[dalekphalm]

12 minutes ago, IAcKI said:

Just to update you guys, The buyer admitted fault on his part and has closed the return

*phew*