Only loading mouse - Startup

[Spudbilly]

This guys pc does this - win 10 startup only loading mouse and black screen and does not load into windows. has to hard boot to get it to try again and load up.

 

Processor:Intel i7-7700K
Motherboard: ASUS ROG STRIX Z270E
Graphics Card: ASUS ROG STRIX GeForce GTX 1080 TI 11GB
Cooling System: Cooler Master Hyper 212 EVO RR-212E
Hard drive: Seagate 2TB BarraCuda
SSD: Samsung MZ-75E500B/AM 850 EVO Series 500GB
Monitor: ASUS MG28UQ 4K/UHD 28-Inch
RAM: Corsair Vengeance LPX 16GB (2x8GB) DDR4
Keyboard: CORSAIR K70 LUX RGB RAPIDFIRE
Mouse: Corsair Gaming M65 Pro 12,000 DPI
Camera: Logitech 1080p Pro Stream
Headset: Astro A-40
Mic: Blue Yeti Blackout Edition

 

[Radium_Angel]

Can you get into safe mode?

[Dragonn1357]

Did you just install windows 10? If not how long has it being happening?

[Spudbilly]

30 minutes ago, Radium_Angel said:

Can you get into safe mode?

 

28 minutes ago, Dragonn1357 said:

Did you just install windows 10? If not how long has it being happening?

not sure about safe mode....it was installed 8 months ago. He says he uses a driver update software utility...my experience is that they can really mess things up...he is 8 months new to PC's period. He says it has a bios auto OC of 9%

[Dragonn1357]

I heard there was no safe mode in windows 10 and yeah .driver update software utilities REALLY mess things up. a school did that once and they had to revert back to windows 7 which their now stuck with.

[Radium_Angel]

On 3/9/2018 at 6:25 PM, Dragonn1357 said:

I heard there was no safe mode in windows 10 and yeah .driver update software utilities REALLY mess things up. a school did that once and they had to revert back to windows 7 which their now stuck with.

5 seconds of googling would show you your error

 

https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10

 

Yes, there is a safe mode.