Windows freezing

[ConorVincent]

I have Windows 10 and every time I boot up,  I come to the desktop and have a error message which says c:Windows/system32/ncypt contains an error! I went to reset my pc and it won't let me because of a error and I have tried multiply of times now. I dived into it abit more and found that the dll. File that has an error is Windows.sercuity.credentials.ui.user.consentverfier.

 

Anyone have any clue how to solve thus problem?

[userzero]

Run anti malware first, malwarebytes or similar.

 

Then cleanup anything it finds.

 

Then open a command prompt as admin and type

 

sfc /scannow

 

That should sort it out. If not then try:

 

dism /online /cleanup-image /restorehealth

 

schedule a check disk as well:

 

chkdsk /f c:

[ConorVincent]

I will give it ago thank you so much 

[ConorVincent]

12 minutes ago, userzero said:

Run anti malware first, malwarebytes or similar.

 

Then cleanup anything it finds.

 

Then open a command prompt as admin and type

 

sfc /scannow

 

That should sort it out. If not then try:

 

dism /online /cleanup-image /restorehealth

 

schedule a check disk as well:

 

chkdsk /f c:

It keeps giving me errors, it's saying the option is unknown and it's had given me error 87 and error 1639 

[userzero]

Press windows key+R to open run command

type msconfig

press enter

go to boot tab

select safe boot, tick network

apply, ok etc

restart

when in safe mode, run scans again

 

and commands if necessary.

[ConorVincent]

2 hours ago, userzero said:

Press windows key+R to open run command

type msconfig

press enter

go to boot tab

select safe boot, tick network

apply, ok etc

restart

when in safe mode, run scans again

 

and commands if necessary.

Nothing will work? it keeps saying error with everything i do 

 

[userzero]

Your OS is corrupted. Backup your important files to a drive away from anything else (incase of infection), flatten it (format the HDD) and reinstall your OS.

 

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