I need help....

[Computer101]

Hey i gotta ask you something guys. So basically 14 days ago I put my prebuilt hp system that i put a gtx 1060 inside it and the repair shop said that some parts were fried on my msi kaili 7826 ver 1.0 . So i was wondering if the graphics card fried some of the parts. And also the rapair shop says that i will have to use integrated graphics on my computer from now on but i think otherwise because my computer worked for one month

.

[Computer101]

And also they said that they repaired the motherboard.

 

[BluJay614]

hmmmmm........... sounds a little fishy.......

[Ashleyyyy]

i don't understand... 

 

you have a prebuilt system that you put a gpu into, it broke, and you took it to a shop, 

 

they "repaired" the mobo, but took the gpu out? 

 

did they give you the gpu that they took out?

[BluJay614]

I agree with @firelighter487, the story doesn't add up. Motherboards aren't exactly the easiest of components to repair, and are typically easier and cheaper to simply replace....... This is not to mention that components these days are extremely resilient.

[Computer101]

They didn't say that they took the gpu out they just said that i might have to use integrated graphics because the gpu was I guess too much for the mobo but it's all just confusing to me because the motherboard has a pcie 3.0 x16 slot and the previous gpu that i took out was inside it.

 

[Computer101]

inside the slot

 

[Ashleyyyy]

1 minute ago, BluJay614 said:

I agree with @firelighter487, the story doesn't add up. Motherboards aren't exactly the easiest of components to repair, and are typically easier and cheaper to simply replace....... This is not to mention that components these days are extremely resilient.

well unless a capacitor blew or something. you can replace those quite easily if you know what you're doing... 

[Ashleyyyy]

1 minute ago, Computer101 said:

They didn't say that they took the gpu out they just said that i might have to use integrated graphics because the gpu was I guess too much for the mobo but it's all just confusing to me because the motherboard has a pcie 3.0 x16 slot and the previous gpu that i took out was inside it.

 

where is your gpu now? in the system still?

[Computer101]

maybe the psu had too little power

[BluJay614]

Just now, firelighter487 said:

well unless a capacitor blew or something. you can replace those quite easily if you know what you're doing... 

How many people out there know what they are doing to that extent, and I can't think of a situation where a blown motherboard capacitor would kill the use of a graphics card.

[BluJay614]

Just now, Computer101 said:

maybe the psu had too little power

if that was the case, it simply wouldn't have run, and the fix would have been to replace the psu

[Ashleyyyy]

1 minute ago, BluJay614 said:

How many people out there know what they are doing to that extent, and I can't think of a situation where a blown motherboard capacitor would kill the use of a graphics card.

that's true, but you said that it's very unlikely it's a viable option to "repair" a mobo. but if it's a capacitor, it's really easy to fix. 

[Computer101]

Like the system hasn't been returned to me back yet and feedback was confusing when they were texting me so like it all sounds weird too me as you two said

 

[Computer101]

but i just thought i would ask cause the feedback didn't quite add up to me

 

[Computer101]

When they were texting me

 

[BluJay614]

1 minute ago, Computer101 said:

Like the system hasn't been returned to me back yet and feedback was confusing when they were texting me so like it all sounds weird too me as you two said

 

Exactly what was going on with the computer after you installed the 1060?

[Computer101]

It worked for 1 month but it was begining to slow down

 

[Ashleyyyy]

11 minutes ago, Computer101 said:

It worked for 1 month but it was begining to slow down

 

slow down? does it have an SSD?

[BADFPSNOOBOHNO10FPS]

Maybe old equipment? 

[Computer101]

Proabably

but they just called me and I got all the answers and thank you all for helping me out too

[SupaKomputa]

If they cannot repair your pc, they should return the pc in one piece.

Be careful as they may swap your working GTX with a non functioning one.

A GTX 1060 is worth $400 used. Check back the GPU, make sure it's yours.

 

A properly installed GPU won't fry the motherboard.

An incident where you might place it in the wrong slot is impossible, as it only be plugged in pcie slot.

So your gpu should be intact. The motherboard pcie slot maybe broken.

[SupaKomputa]

8 hours ago, Computer101 said:

They didn't say that they took the gpu out they just said that i might have to use integrated graphics because the gpu was I guess too much for the mobo but it's all just confusing to me because the motherboard has a pcie 3.0 x16 slot and the previous gpu that i took out was inside it.

 

This is a logical explanation, but newer GPU would draw lesser power consumption than previous generations, a GTX 1060 is relatively low in power demand.

If your motherboard has pcie 3.0 it definitely should work. GTX 1060 will work in pcie 2.0 and above.

And if you forgot to plug a pci-power cable to your GPU it will not boot