Pc process going haywire

[food158]

I've made a different thread before on how applications would take multiple attempts to start up because of an error. It bothered me, but I dealt with it. Now, my Discord broke; something about it has been destroyed as shown in the attached picture. I'm fed up. Might as well ask Geek Squad for help at this point. I'm going to be required to reinstall a program and I don't even know what's going on. I checked the health of both my SSD and HDD, but they showed up in "Good" condition. Help?

[RadiatingLight]

This is probably some funky windows corruption that nobody can fix. (not even the lords of tech, geek squad).

However, a reinstall of windows will almost certainly fix the issue.

[food158]

Just now, RadiatingLight said:

This is probably some funky windows corruption that nobody can fix. (not even the lords of tech, geek squad).

However, a reinstall of windows will almost certainly fix the issue.

Gee, that's a real drag. Can you list some steps on how to, as I've avoided doing this for so long?

[zombienerd]

Like RadiatingLight said, it's probably just random, and a re-install of windows will probably fix it.

 

However, you should also run a full memory test by downloading and using Memtest86 from a bootable USB flash drive.  There is a slim chance your RAM could be the culprit causing the corruption to begin with, especially if your storage devices already tested OK.

[food158]

Just now, zombienerd said:

Like RadiatingLight said, it's probably just random, and a re-install of windows will probably fix it.

 

However, you should also run a full memory test by downloading and using Memtest86 from a bootable USB flash drive.  There is a slim chance your RAM could be the culprit causing the corruption to begin with, especially if your storage devices already tested OK.

So... install memtest86 onto a usb flash drive. Turn off my PC. Plug the flash drive in. Open my BIOS. Change boot to usb. Restart?

[zombienerd]

Just now, food158 said:

So... install memtest86 onto a usb flash drive. Turn off my PC. Plug the flash drive in. Open my BIOS. Change boot to usb. Restart?

Pretty much.  Or when you boot, there's usually a hotkey for "Boot Device Selection" so you can bypass going into BIOS to change it.  It's different for each manufacturer, but usually is Escape, F9, F10, F11, or F12.  It may or may not say it somewhere on the screen during POST.

[food158]

2 minutes ago, zombienerd said:

Pretty much.  Or when you boot, there's usually a hotkey for "Boot Device Selection" so you can bypass going into BIOS to change it.  It's different for each manufacturer, but usually is Escape, F9, F10, F11, or F12.  It may or may not say it somewhere on the screen during POST.

Time to spam restart to find out haha.

[RadiatingLight]

25 minutes ago, food158 said:

Gee, that's a real drag. Can you list some steps on how to, as I've avoided doing this for so long?

If memtest86 doesn't find any errors (i don't think it will) then you can reinstall following these steps:

 

BEFORE DOING THIS, BACK EVERYTHING UP. YOU WILL LOSE ALL DATA ON YOUR OS DRIVE

 

1. get a blank USB stick 8GB in size or more (it will be formatted, so make sure it's empty or the files are unneeded)

2. download the boot media creator from this site https://www.microsoft.com/en-us/software-download/windows10

3. select "create media for another device", then select your USB flash drive

4. boot from it in the BIOS

5. follow the instructions to install windows

6. when prompted for a product key, click the button that says "i don't have one"

[food158]

3 minutes ago, RadiatingLight said:

If memtest86 doesn't find any errors (i don't think it will) then you can reinstall following these steps:

 

BEFORE DOING THIS, BACK EVERYTHING UP. YOU WILL LOSE ALL DATA ON YOUR OS DRIVE

 

1. get a blank USB stick 8GB in size or more (it will be formatted, so make sure it's empty or the files are unneeded)

2. download the boot media creator from this site https://www.microsoft.com/en-us/software-download/windows10

3. select "create media for another device", then select your USB flash drive

4. boot from it in the BIOS

5. follow the instructions to install windows

6. when prompted for a product key, click the button that says "i don't have one"

Will I lose files on my HDD?(not os drive which is the ssd)

You only mentioned Os drive, so......... I'll ask this dumb question.

[RadiatingLight]

35 minutes ago, food158 said:

Will I lose files on my HDD?(not os drive which is the ssd)

You only mentioned Os drive, so......... I'll ask this dumb question.

When you boot from the USB, it gives you a choice of where to install windows. if you can identify your drives based on capacity, then you can correctly choose the SSD to format and install on. if your SSD and HDD are similar in capacity, then just to be safe, unplug the HDD when installing.

[food158]

On 1/9/2018 at 10:51 PM, RadiatingLight said:

When you boot from the USB, it gives you a choice of where to install windows. if you can identify your drives based on capacity, then you can correctly choose the SSD to format and install on. if your SSD and HDD are similar in capacity, then just to be safe, unplug the HDD when installing.

I see, my files are safe then.