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4x4=8 Gys pls help

TehhMiik
By TehhMiik
in Troubleshooting
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Alright so I've had 16GB RAM for the longest time and my R7 1700 just suddenly stopped recognising that amount. I'm so freakin confused. Any help would be massive x

 

 

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4 minutes ago, TehhMiik said:

Alright so I've had 16GB RAM for the longest time and my R7 1700 just suddenly stopped recognising that amount. I'm so freakin confused. Any help would be massive x

 

 

-OSIFtTv.jpg

qIW9w5Us.jpg

TZndH5S6.jpg

Go into Windows, open System Properties and look if that reports 8 or 16 pls.

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2 minutes ago, Master Disaster said:

Go into Windows, open System Properties and look if that reports 8 or 16 pls.

Sorry forgot to say, Windows reports 8.

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Just now, GSTARR said:

you have already re-seated them right?

yes sir

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For me I would remove one of the ram. Then restart. Do it with second one.

 

If by any chance your system does not star, then the stick is defective. Do RMA . most memory have a lifetime warranty.

 

RMA = Return merchandise  authorization from manufacturer under warranty

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Just now, Zmax said:

For me I would remove one of the ram. Then restart. Do it with second one.

 

If by any chance your system does not star, then the stick is defective. Do RMA . most memory have a lifetime warranty.

 

RMA = Return merchandise  authorization from manufacturer under warranty

I'll give it a go when I'm back at the office. Thanks sir.

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Make sure to use the same slot for the test. Look in MB book to see what slot to use for single memory

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