What is this noise?!

[HunterScott]

I received the RMA for my motherboard today, so have only just got chance to boot up my PC with the replacement PSU I received after purchasing one that was dead in the water.

When booted, there is a strange scratchy/whiny sound, almost static sounding at times, that intensifies when my computer is under load, or if I move my mouse.

 

I have supplied a link to a YouTube video of the sound. Please note, I do not post video's on YouTube so I am in no way attempting to gain views. Once my issue has been solved, the video will be removed. The sound's heard at 15 seconds are when the computer is being stress tested with User Benchmark.

 

 

 

[kelvinhall05]

Maybe something's in the fan?

[HunterScott]

Just now, kelvinhall05 said:

Maybe something's in the fan?

Why that would be a great place to start actually! I'll take a look.

[kelvinhall05]

Just now, HunterScott said:

Why that would be a great place to start actually! I'll take a look.

But BE CAREFUL. Only open up a PSU if you know what you're doing, cause you could literally die.

[HunterScott]

Just now, kelvinhall05 said:

But BE CAREFUL. Only open up a PSU if you know what you're doing, cause you could literally die.

I'm definitely not that brave, I'm just going to remove the PSU and shine a torch into the opening. 

[kelvinhall05]

Just now, HunterScott said:

I'm definitely not that brave, I'm just going to remove the PSU and shine a torch into the opening. 

Good idea. Still be super careful

[DildorTheDecent]

Probably really bad coil whine.

[HunterScott]

Just now, DildorTheDecent said:

Probably really bad coil whine.

Will this eventually ease off?

[DildorTheDecent]

10 minutes ago, HunterScott said:

Will this eventually ease off?

yes. It might eventually "whine itself away"

[flibberdipper]

That is some seriously next level coil whine... Holy balls Batman...

[HunterScott]

1 hour ago, tmcclelland455 said:

That is some seriously next level coil whine... Holy balls Batman...

I think yet another RMA is in order...

[flibberdipper]

2 hours ago, HunterScott said:

I think yet another RMA is in order...

Hopefully they'll honor it. Normally most companies don't but where that seems to be especially bad... Fingers crossed?

[johnukguy]

RMA that. Don't trust any PSU that sounds that bad.

[b_ondoptical]

That sounds like a bad capacitor. Probably an easy fix if you have soldering skills and parts. Pop the top off and look for swollen or busted components. Just don't touch anything. 

[HunterScott]

On 23/12/2017 at 1:36 AM, tmcclelland455 said:

Hopefully they'll honor it. Normally most companies don't but where that seems to be especially bad... Fingers crossed?

 

On 23/12/2017 at 11:30 AM, johnukguy said:

RMA that. Don't trust any PSU that sounds that bad.

 

On 23/12/2017 at 2:30 PM, b_ondoptical said:

That sounds like a bad capacitor. Probably an easy fix if you have soldering skills and parts. Pop the top off and look for swollen or busted components. Just don't touch anything. 

Managed to get an RMA on the PSU, the manager was a complete arse though. He refused to believe that the PSU was the issue, and stated 'you idiots who tinker with computers think you know what's what and the cause of everything' he stuck to this even after I showed him the video and outlined my fault diagnosing steps. He ended the conversation with 'give this f*&ker a refund to stop him messing about', and then went on to strip me of my consumer rights and tell me that anything else I buy comes without a warranty... it's safe to say I took my custom elsewhere!

I now have an EVGA 650 GQ, from a different shop, and it's working beautifully!

[johnukguy]

You should name and shame any company that behaves that badly. I'm glad though that you have a new PSU that is working properly.

[SkilledRebuilds]

7 hours ago, HunterScott said:

 

 

Managed to get an RMA on the PSU, the manager was a complete arse though. He refused to believe that the PSU was the issue, and stated 'you idiots who tinker with computers think you know what's what and the cause of everything' he stuck to this even after I showed him the video and outlined my fault diagnosing steps. He ended the conversation with 'give this f*&ker a refund to stop him messing about', and then went on to strip me of my consumer rights and tell me that anything else I buy comes without a warranty... it's safe to say I took my custom elsewhere!

I now have an EVGA 650 GQ, from a different shop, and it's working beautifully!

Name and SHAME THAT ASSHOLE

Seriously,... why wouldn't you.?
Imagine all his OTHER customers, who he just puts into the "how bout go fuck yourself" crowd for no reason.

 

Opinions over Facts = Good Business, said NO ONE EVER.

Publicly shame him on Facebook so he LEARNS to not screw over HIS bread and butter.

[HunterScott]

1 hour ago, SkilledRebuilds said:

Name and SHAME THAT ASSHOLE

Seriously,... why wouldn't you.?
Imagine all his OTHER customers, who he just puts into the "how bout go fuck yourself" crowd for no reason.

 

Opinions over Facts = Good Business, said NO ONE EVER.

Publicly shame him on Facebook so he LEARNS to not screw over HIS bread and butter.

 

1 hour ago, johnukguy said:

You should name and shame any company that behaves that badly. I'm glad though that you have a new PSU that is working properly.

It was a very large electronics retailer, Maplins. Unsure if they are based anywhere else other than the UK, over the past 10 years I have shopped there religiously, mainly due to the knowledge of the staff and the (normally) good customer service. I even decided to remain a customer after a moved 30 miles away from my local store, granted, I will now be using the small, local computer shop for all my parts.

I have sent them a scathing email and definitely will post my experiences on Facebook, it is nothing short of appalling. I guess if he was willing to strip me of my consumer rights, how many other customers has he done the same to?

[HunterScott]

1 hour ago, SkilledRebuilds said:

Name and SHAME THAT ASSHOLE

Seriously,... why wouldn't you.?
Imagine all his OTHER customers, who he just puts into the "how bout go fuck yourself" crowd for no reason.

 

Opinions over Facts = Good Business, said NO ONE EVER.

Publicly shame him on Facebook so he LEARNS to not screw over HIS bread and butter.

 

1 hour ago, johnukguy said:

You should name and shame any company that behaves that badly. I'm glad though that you have a new PSU that is working properly.

PS. I hope you're both having a lovely Christmas!

[SkilledRebuilds]

2 hours ago, HunterScott said:

 

PS. I hope you're both having a lovely Christmas!

Twas a truly glorious PC mustard race today, (inside joke) I still have some mustard cables to attend to later for my sons build.

"HEY, Here is a PC," but then next day have to finish it off.

 

So I got kinda bummed about that but he is on it now enjoying life,.. overall many good things today.