Jump to content

Razer delivery

josh conquest
By josh conquest
in General Discussion
 Share
Posted

anyone else experiencing major problems with Razers delivery? i ordered a headset on black Friday and it was supposed to ship Monday the 4th. since then I've been told it would ship Wednesday the 6th, Wednesday the 13th. I've been told its already been shipped but fed ex made a mistake and didn't notify Razer it had been shipped. I'm now being told that they have no idea where they are and what the last known location is. What the hell should i do? and has anyone had experience of this in the past? also don't scald me about buying a razer headset i know theyre rip offs but i wanted things to match.

Link to comment
https://linustechtips.com/topic/871307-razer-delivery/
Share on other sites
Link to post
Share on other sites
Posted
  • Author
Just now, Glenwing said:

Well, as long as it's in a box with your address written on it, it should eventually end up at your place.

thats what i usually feel but ive been told by razer support that they cant locate the item because they arent high enough and that they cant tell my the last known location

Link to comment
https://linustechtips.com/topic/871307-razer-delivery/#findComment-10804074
Share on other sites
Link to post
Share on other sites
Posted
4 hours ago, josh conquest said:

No tracking numbers no shipment comfirmation which apparently should be sent to me by fed ex because it’s apparently already been sent 

FedEx is know for throwing TV's over peoples fences. So yeah. I wouldnt ship with them if I had a choice. Id call FedEx directly and see if you can get something. Otherwise I would demand that Razer send you the items again or ask for a refund. 

I just want to sit back and watch the world burn. 

Link to comment
https://linustechtips.com/topic/871307-razer-delivery/#findComment-10805175
Share on other sites
Link to post
Share on other sites
Posted
  • Author
15 hours ago, Donut417 said:

FedEx is know for throwing TV's over peoples fences. So yeah. I wouldnt ship with them if I had a choice. Id call FedEx directly and see if you can get something. Otherwise I would demand that Razer send you the items again or ask for a refund. 

according to Razer it is at a point where a refund is unavailable but i will make them send me a headset no matter what

Link to comment
https://linustechtips.com/topic/871307-razer-delivery/#findComment-10807206
Share on other sites
Link to post
Share on other sites
Posted
11 minutes ago, josh conquest said:

according to Razer it is at a point where a refund is unavailable but i will make them send me a headset no matter what

Id file a complaint with the Federal Trades Commission. They handle things like this. Also, make sure you post your complaints on Razers Facebook and Twitter. They are more likely to make things right if you do that. No company likes the fuck with the Feds or have bad shit posted on social media. 

I just want to sit back and watch the world burn. 

Link to comment
https://linustechtips.com/topic/871307-razer-delivery/#findComment-10807244
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing General Discussion

×