Posted November 2, 2017 I am on virgin media internet on the 50mbps package and it is going really slow (Youtube videos buffering). Please help. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted November 2, 2017 Define "slow" How are you measuring "slow", are you running speedtests, what background processes are going, is something downloading while you try to watch? Current Network Layout: Current Build Log/PC: Prior Build Log/PC: Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted November 2, 2017 Author 1 minute ago, Lurick said: Define "slow" How are you measuring "slow", are you running speedtests, what background processes are going, is something downloading while you try to watch? Nothing is being downloaded and i have done a speedtest and it is around 20mbps Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted November 2, 2017 Do you get the same results on other devices like phones or other computers? How far away from the router are you? What model laptop and what model router? Current Network Layout: Current Build Log/PC: Prior Build Log/PC: Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted November 2, 2017 Author 1 minute ago, Lurick said: Do you get the same results on other devices like phones or other computers? How far away from the router are you? What model laptop and what model router? My phone is usually faster. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted November 2, 2017 3 minutes ago, brandonmufc06 said: My phone is usually faster. Could you link to the actual speedtest.net results, and let us know the exact make and model of your wireless modem / router as well as the devices you're testing with? Desktop: KiRaShi-Intel-2022 (i5-12600K, RTX2060) Mobile: OnePlus 5T | REDACTED - 50GB US + CAN Data for $34/month Laptop: Dell XPS 15 9560 (the real 15" MacBook Pro that Apple didn't make) Tablet: iPad Mini 5 | Lenovo IdeaPad Duet 10.1 Camera: Canon M6 Mark II | Canon Rebel T1i (500D) | Canon SX280 | Panasonic TS20D Music: Spotify Premium (CIRCA '08) Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted November 3, 2017 @brandonmufc06 What I usually find is people on the same network are using it. Usually, one way to troubleshoot the problem is to unplug the Ethernet wires, factory resetting the router (for peace of mind)* and finally plugging each device onto the router. Gradually you will find the culprit. Coming from a guy who buys 175mbps that was only getting 70mbps. If it's a laptop connect a Ethernet cord directly in and see if anything changes during the speed test. (Streaming a vid rn) *If any configuration are wrong resetting should fix it. Last case scenario would be calling your internet service provider. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted November 4, 2017 first are you using the isp hardware? 2.4ghz or 5G band? wifi isn't the greatest for high bandwidth demands Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted November 4, 2017 6 hours ago, intertan said: first are you using the isp hardware? 2.4ghz or 5G band? wifi isn't the greatest for high bandwidth demands Especially if you have more than one user. Magical Pineapples