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ASUS Aura Issues

CrippledROBOT
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Hey all! Just got new system and it works extremely well! I have the ASUS STRIX Z370-I ITX board that is "Aura ready" which essentially means that I can download their software and control the built-in RGB LEDs. Currently, the board cycles through the RGB spectrum and looks great but I am unable to control the lighting in the Aura software. In fact, the board isn't even recognized/appear in the Aura software. I don't THINK it's a hardware issue... Does anyone have any suggestions or experience with such things?

 

Thanks!

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6 minutes ago, CrippledROBOT said:

Hey all! Just got new system and it works extremely well! I have the ASUS STRIX Z370-I ITX board that is "Aura ready" which essentially means that I can download their software and control the built-in RGB LEDs. Currently, the board cycles through the RGB spectrum and looks great but I am unable to control the lighting in the Aura software. In fact, the board isn't even recognized/appear in the Aura software. I don't THINK it's a hardware issue... Does anyone have any suggestions or experience with such things?

 

Thanks!

Check the ROG forums, there may be updated Aura firmware and software that has not yet made it to the website. I went though that w/ my board when it first came out.

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57 minutes ago, Legendarypoet said:

Check the ROG forums, there may be updated Aura firmware and software that has not yet made it to the website. I went though that w/ my board when it first came out.

When trying to install the software, I also get a message that says "Can't open AsIO.sys !! ( 2 )". If I close this I am perfectly able to go ahead with the installation, though the motherboard doesn't appear as an Aura device. 

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Aura is a very touchy piece of software. Have you attempted to reinstall the software yet?

Main System-

Case: Lian Li PC-O11 Dynamic PCMR Limited Edition

Motherboard: Asus X570 Crosshair VIII Hero WiFi

CPU: AMD Ryzen 9 3950X

GPU: Asus GeForce RTX 2080Ti Strix OC

RAM: 4x16GB (64GB) G.Skill Trident Z Neo DDR4 @ 3600MHz/C16

Storage: 1x Samsung 970 Evo 1TB NVMe M.2 SSD (OS), 4x Samsung 860 Evo 2TB SATA SSD

PSU: EVGA Supernova G3 1000

Cooling: Custom Loop, EKWB Quantum Velocity Copper/Plexi w/ D-RGB Upgrade Kit and Black Frame, EKWB Quantum Vector Strix Nickel/Acetal D-RGB w/ EKWB Strix Backplate in Black, Watercool MO-RA3 420 LT (180-200mm Fan Mount, Classic Black Grill High Version, Wall Mounting Bracket, Heatkiller Tube Mounting Bracket, PCIe Slot Terminal Adapter), Heatkiller Tube 200 w/ EKWB D5 PWM Pump, Bitspower Fittings, 6x EKWB Vardar X3M D-RGB 120mm Fans, 4x Noctua NF-A20 Chromax 200mm Fans, EKWB ZMT Tubing, EKWB HD-PETG Tubing

 

ITX System-

Case: NCase M1 V6.1

Motherboard: Asus X570 ROG Crosshair VIII Impact 

CPU: AMD Ryzen 9 3900X

GPU: NVIDIA GeForce RTX 2080Ti Founders Edition

RAM: 2x16GB (32GB) G.Skill Trident Z Neo @ 3600MHz/C16

Storage: 1x Samsung 970 Evo Plus 500GB NVMe m.2 SSD (OS), 1x Samsung 860 Evo 2TB m.2 SSD (Storage)

PSU: EVGA Supernova 650 GM (SFX)

Cooling: Custom Loop, Watercool Heatkiller IV Pro Black Copper (AM4), Watercool Heatkiller IV RTX 2080Ti Acetal Nickel w/ Black Backplate, 2x XSPC TX240 Radiators, Iceman Cooling Ice P5 Pump/Reservoir Combo, Bitspower Fittings, EKWB ZMT Tubing

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1 hour ago, ETHREAL1 said:

I just helped a friend build his first ever system and it has the same problem, it’s also the same board (Z370-I), for the time being I just turned off the RGB LEDs in bios and am hoping for a solution as well.

Well that is actually good to hear then. I suspect it is just a software issue and therefore can be fixed without a system tear-down and RMA. It seems to be a growing issue actually. 

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4 minutes ago, CrippledROBOT said:

I did. I used CCleaner but with no avail. I haven't messed with it in a while now, I may go back and try playing with it again.

go in program x86 , locate asus aura (lightning aura its called i think), uninstall, then delete folder

 

download asus aura of the Z270 I and install

 

worked for my z370 F

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