Sound Card Problems

[fjorn1]

Hey guys, I have a bit of a problem:

 

I have a Xonar DG, and a few months ago, the card would just output a loud static/crackling noise when I had the audio centre set to "headphone,: but went away when I switched it to 2 speaker mode. That was a problem because I produce music and need to take advantage of the built-in amp the card has. But yesterday, it started again. I have checked literally everything I can think of, and everything that other forums suggest.

 

Here's a list of what I've done:

• Uninstalled/reinstalled drivers and updated them
• Reseated the card on the motherboard (yes, it's all of the way in.)
• Electrically insulated the card's backplate cover from the case
• Rebooting
• Checking for any open audio programs
• Tried every audio mode
• Uninstalled Teamviewer
• Un-overclocking my CPU
• Checking CPU Temps.
• Custom and official drivers

All to no avail.

 

I've tried this with many pairs of headphones but my main cans are the HDJ-2000's.

Again, the problem only occurs when it is set to "headphone" output mode, but I need that mode because it's the only one that uses the built-in amplifier.

 

System specs for more detail:

• Asus Rampage II Gene
• i7 920 @ 3.6 Ghz
• EVGA GTX 660 SC
• 9 GB Triple channel RAM
• OCZ ZT Series 750 Watt Modular PSU
• NZXT H2
• Asus Xonar DG

If you guys/gals have any idea what this could be, please let me know! Thank you so much!

[ShearMe]

Solution: throw away the soundcard. Buy an external amp.

[EmoRarity]

>Soundcard

[smokincola]

sounds like electrical interference (sp?), or a dry/faulty connection on the card itself. Have you tried blowing some compressed air over the card (giving it a good clean), just to eleminate dust as a possible. Other than that I would think it could be the actual socket itself is damaged. Might be time to replace or RMA (if you can).

[fjorn1]

Solution: throw away the soundcard. Buy an external amp.

Oh, gee! I thought of that for a bit, but I looked at this huge pile of money I have just lying around and decided that I would rather bother you guys with my problems instead--mainly because there is absolutely no other reason why I might not have bought an external amp already.

[EmoRarity]

Solution: throw away the soundcard. Buy an external amp.

HDJ-2k's don't need an amp. Onboard away!

[fjorn1]

sounds like electrical interference (sp?), or a dry/faulty connection on the card itself. Have you tried blowing some compressed air over the card (giving it a good clean), just to eleminate dust as a possible. Other than that I would think it could be the actual socket itself is damaged. Might be time to replace or RMA (if you can).

Thank you for actually attempting a solution,

Unfortunately, I have tried the interference problem (#3 on my failed solution list), and it didn't work.

As for the dust, it's a very clean card right now, and I have tried airing out the PCI slot. Unfortunately I believe this is out of RMA range as well, so if this is a physical problem with either my mobo or the card itself, well I'm SOL.

[piplupgao]

I have a Xonar DG

That's your problem

 

But in all seriousness there was probably a short somewhere, did you EVER not ground yourself when touching ANY part in your PC?

[fjorn1]

That's your problem

 

But in all seriousness there was probably a short somewhere, did you EVER not ground yourself when touching ANY part in your PC?

I always ground myself, wear anti-static clothes, etc. It's a weird problem because it works outside of the headphone mode.

[ShearMe]

Oh, gee! I thought of that for a bit, but I looked at this huge pile of money I have just lying around and decided that I would rather bother you guys with my problems instead--mainly because there is absolutely no other reason why I might not have bought an external amp already.

 

Right, because asking a few more forum dwellers for solutions you've already tried is a really good idea.

[fjorn1]

Right, because asking a few more forum dwellers for solutions you've already tried is a really good idea.

Getting people who know more than me about sound cards sounds like a good idea. Maybe I haven't tried everything.

[h264]

sounds like electrical interference (sp?), or a dry/faulty connection on the card itself. Have you tried blowing some compressed air over the card (giving it a good clean), just to eleminate dust as a possible. Other than that I would think it could be the actual socket itself is damaged. Might be time to replace or RMA (if you can).

 

It has a bad capacitor most likely.  Hell, I think my Essence STX has a bad one too, most likely.

[fjorn1]

Good news! I got the card RMA'd! 

 

But, maybe we should still try to fix it while I still have it just in case we fix it and someone else sees this forum with the same problem.