USB ports not working

Joe Bennett · July 12, 2017

I need help. Really bad.
Usb ports aren't working.
So here's the scenario... I have two hard drives with two operating systems. Please note these are two separate hard drives not to separate partitions. One of them is linux, the other is a trial version of windows 10. I recently got windows 7, but to install it i had use Windows 10. The issue arose when i shut down 10 because it froze up... Then it loaded the screen windows is shutting down. Do not shut off your cumputer. Well that was fine for ten minutes... Then i assumed it was froze and i shut it off at the power button. I tried rebooting, but it wouldnt boot into windows 10. I booted into linux instead, and what was normally a pretty login screen, was just some ugly text like in the terminal. I tried logging in but then it refreshed and brought back the login screen. Well after i finished I tried to log back in then the USB ports no longer lasted past the BIOS. For the next few times the USBs would stop working at the BIOS. Then the USB stopped working altogether. I have a USB hub which I had everything plugged into but it was not working. It provided power for the phone and LED lights on the headset mouse and keyboard but would not connect to the computer. Then I plugged the mouse and keyboard directly into the computers USB ports, and it lit the LEDs on the keyboard and mouse but they did not connect to the computer itself. I've tried several techniques to fix this. I've removed and put the CMOS battery back in. I have rebooted multiple times with and without the USB plugged in before booting. I have unplugged all hard drives in tried rebooting. I tried hitting the refresh button on the front of the PC but to no avail. I tested all of the USB ports to see if any of them are working but they are not. If anyone knows a fix please tell me I'm desperate at this point. I have several jobs to get done and I need to get this fixed tonight. I do not have a PS2 Mouse or keyboard, nor do I know where to get one.
Thanks in advance,
Joey.

Enderman · July 12, 2017

4 minutes ago, TowerCG said:

Do not shut off your cumputer. Well that was fine for ten minutes... Then i assumed it was froze and i shut it off at the power button

Well what did you expect would happen...

You're gonna need to reinstall your OS.

Joe Bennett · July 12, 2017

13 minutes ago, Enderman said:

Well what did you expect would happen...

You're gonna need to reinstall your OS.

I was shutting the computer down so I could form at the Windows 10 OS. I planned on installing Windows 7 to replace it and I had no information on the Windows 10 that I needed to keep. I figured there would be errors but I really didn't care. Wasn't aware Bill Gates control my Hardware.