Please help!!!!!

[Wenpup]

Please help.

I've recently built a new system (also my first) and since the beginning I've had multiple bsod (internal_schedualer_video_error) and when playing csgo I get constant freezing, stuttering and eventual "not responding".

I have the latest drivers for the chipset and graphics card (and everything else) and would like to know if it is my graphics card that is the issue or if it's a compatibility issue of some kind. I don't know where to start, it's driving me crazy. 

Please help me

 

My build:

Ryzen 1600 at stock

Stock Cooler

Asus ROG Strix GTX1060 6gb

Asus ROG Crosshair Hero VI x370 

Corsair vengeance 16gb (2x8) L.E.D 3000 (running at 2133mhz)

Crucial 1tb S.S.D

Corsair rm750x 750w psu 

 

[martward]

Things I would try (ordered by time and effort):

- Check power cables to GPU (whether they are plugged in correctly and firmly)

- Do a disk check (https://www.drivereasy.com/knowledge/video-scheduler-internal-error-on-windows-10-solved/)

- Reinstall drivers

- Install older drivers

- Reinstall Windows

[Wenpup]

1 minute ago, martward said:

Things I would try (ordered by time and effort):

- Check power cables to GPU (whether they are plugged in correctly and firmly)

- Do a disk check (https://www.drivereasy.com/knowledge/video-scheduler-internal-error-on-windows-10-solved/)

- Reinstall drivers

- Install older drivers

- Reinstall Windows

I actually read that page and have done all those things the past two days and am still having the same issue. 

[stefanDB]

update your BIOS, it may be using one of the early and buggy versions that ryzen had at launch. I am not sure if this could be related but it is always a good idea to use a recent BIOS version on any ryzen PC

[Wenpup]

30 minutes ago, stefanDB said:

update your BIOS, it may be using one of the early and buggy versions that ryzen had at launch. I am not sure if this could be related but it is always a good idea to use a recent BIOS version on any ryzen PC

That was one of the first things I did ;(

[Wenpup]

Update::

So far I've;

- Uninstalled / reinstalled all drivers and windows 10.

- Ran the windows memory check tool and had 0 issues.

- I've ran a dsk chk and that's all fine.

- I've reseated my GPU, CPU & RAM and reconnected all my cabling. I even tried different RAM slots and configurations.

 

I began to Monitor what happens with each component when the freezing and stuttering occurs using CPU-Z, GPU-Z and the task manager "performance tab".

 

During gameplay when the stuttering occurred I noticed that my CPU, hard disk, and memory were all fine however my gpu just drops out and then comes back

 

I found that when running the normal version of FurMark the GPU would suddenly stop after about 5 seconds and the program would freeze then eventually give me the message to close the application "end task". However when running the same test using the ROG version of FurMark it was fine and I had it running for half an hour with 0 problems. 

 

After running the ROG FurMark I launched the game and had 0 issues.  It's almost as if running the ROG FurMark woke it up and got it going. However when launching the game after the computer has been idle for a while or reset, it goes back to the stuttering and freezing and even some bsod with the error code "INTERNAL_SCHEDULER_VIDEO_ERROR"

 

I'm of two opinions here. Either it is my GPU that has an issue maintaining power or something

                      OR 

It is a software issue with either driver comparability or windows 10 64bit. (I have worked out it is not game related because it does it to other games as well as when I'm watching YouTube content or using applications like FurMark) *and also I have uninstalled and reinstalled all drivers and windows like I mentioned above^^*

 

I would really appreciate any ideas or comments