Problem with Ryzen 5 PC. No display.

[dylanpoole]

Hi,

I'm having issues with a PC I built yesterday with the following components I bought yesterday: Ryzen 5 1400 CPU https://www.overclockers.co.uk/geil-pristine-amd-edition-8gb-pc4-19200-2400mhz-single-module-black-gap48gb2400c16sc-my-20n-gl.html https://www.overclockers.co.uk/asrock-a320m-dgs-amd-a320-socket-am4-ddr4-micro-atx-motherboard-mb-15a-ak.html The pc was working fine, and I was in the middle of playing a game of Rainbow Six Siege when it said 'your pc has encountered a problem and needs to restart'. The message at the bottom was something along the lines of 'thread exception not handled' but I'm not too sure.

 

Ever since then, when I turn the computer on, the fans start up and it looks fine but there is no display output to the monitor. Things I have tried: - Clearing the CMOS - Holding down the power button for a minuite - Taking out the graphics card and swapping it for a different one - Trying a different monitor with different display adaptor - Trying a different power supply, putting ram in different slot. The only things I could not take out and test were the Ryzen CPU, motherboard or DDR4 memory, as this is the first pc I have built with DDR4 and the first pc with Ryzen. There is literally nothing I think I can do now to get this working. Any ideas? Should I take it apart and take back the components?

 

I need help with this urgently as I am building for a friend whose birthday is in less than a week.

Any help appreciated.

Thanks.

 

 

 

[Colin Donoghue]

Move the ram into different slots and try with one dimm and look at motherboards manual for which slots you should put the ram in

[dylanpoole]

Already tried that, no difference

[IsaacThePooper]

Try to swap the ram completely (if you have any) and/or just run the ram in a single stick from both ram sticks. If it still doesn't work, idk what to tell you bro. 

[dylanpoole]

I have no other DDR4 memory and I'm only using a single stick of 8gb ddr4

[Pesukarhu]

Are power connectors in all the way and tight? How many times have you tried it per gpu?
I haven't had the best of experiences with assrock boards in the past, problems with audio, boot devices conflicting and pci-e devices having issues. (namely gpu crashing during specific loads, gpu works fine in all other mobos i have)

If the board seems bad, you could take it to a local shop and ask them to test it with different ram or test the cpu in another board.

[dylanpoole]

Power connectors are in all the way. I think I will have to have it tested by a computer shop, Thanks for your help.