Jump to content

Friends laptop is dying! Help!

Bembi
By Bembi
in Troubleshooting
 Share
Posted

My friend bought an i7 3632QM (Ivy Bridge) Laptop, clocked at 2.2GHz Duel core about 4 years ago, and all he wants to do on it now is play League of legends, but he gets about 10-15 FPS, he said it used to work at 60 sold, but has slowly degraded over time. 

 

Is there anything you guys think I could use to help him troubleshoot? Whether its a virus, or something like that, or if his hardware is just plain out of date.

 

Attached are some pictures of his CPU-Z program, when he comes online ill get some more info on the PC itself! But anything with this amount of info on it would be amazing! :)

 

 

 

IMG_1687.jpg

IMG_1686.jpg

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
2 minutes ago, Bembi said:

 Duel core

Then one of them probably won, killing the other. Generally how it goes. 

 

 

Jokes aside, has he updated drivers and run a malware scan?

 

Intel HEDT and Server platform enthusiasts: Intel HEDT Xeon/i7 Megathread 

 

Main PC 

CPU: i9 7980XE @4.5GHz/1.22v/-2 AVX offset 

Cooler: EKWB Supremacy Block - custom loop w/360mm +280mm rads 

Motherboard: EVGA X299 Dark 

RAM:4x8GB HyperX Predator DDR4 @3200Mhz CL16 

GPU: Nvidia FE 2060 Super/Corsair HydroX 2070 FE block 

Storage:  1TB MP34 + 1TB 970 Evo + 500GB Atom30 + 250GB 960 Evo 

Optical Drives: LG WH14NS40 

PSU: EVGA 1600W T2 

Case & Fans: Corsair 750D Airflow - 3x Noctua iPPC NF-F12 + 4x Noctua iPPC NF-A14 PWM 

OS: Windows 11

 

Display: LG 27UK650-W (4K 60Hz IPS panel)

Mouse: EVGA X17

Keyboard: Corsair K55 RGB

 

Mobile/Work Devices: 2020 M1 MacBook Air (work computer) - iPhone 13 Pro Max - Apple Watch S3

 

Other Misc Devices: iPod Video (Gen 5.5E, 128GB SD card swap, running Rockbox), Nintendo Switch

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
1 minute ago, nerdslayer1 said:

which laptop? full specs? did you try reinstalling windows? 

he should be getting back from school soon, and thats a really good idea, I'll let him know that he could do that if all else fails!

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
Just now, Zando Bob said:

Then one of them probably won, killing the other. Generally how it goes. 

 

 

Jokes aside, has he updated drivers and run a malware scan?

 

WAIT I MEANT QUAD CORE, sorry xD 

 

and ill check with him and oask him to run one of those! 

 

Thanks! :)

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
14 minutes ago, Bembi said:

My friend bought an i7 3632QM (Ivy Bridge) Laptop, clocked at 2.2GHz Duel core about 4 years ago, and all he wants to do on it now is play League of legends, but he gets about 10-15 FPS, he said it used to work at 60 sold, but has slowly degraded over time. 

 

Is there anything you guys think I could use to help him troubleshoot? Whether its a virus, or something like that, or if his hardware is just plain out of date.

 

Attached are some pictures of his CPU-Z program, when he comes online ill get some more info on the PC itself! But anything with this amount of info on it would be amazing! :)

Sounds like its time for a clean windows install.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Might be dying get him to start backing up asap he probably doesn't want to loose anything 

Im mostly on discord now and you can find me on my profile

 

My Build: Xeon 2630L V, RX 560 2gb, 8gb ddr4 1866, EVGA 450BV 

My Laptop #1: i3-5020U, 8gb of DDR3, Intel HD 5500

 

 

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×