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Random shutdowns

Seithon

Hey folks, 

 

I've got a new Ryzen 5 build. New Mobo/Ram/CPU with older SSD drive, and year old PSU.

 

I've been getting an issue where the sound will suddenly start stuttering and then the system will abruptly shutdown (Though the LED for the power button, showing that its on, will remain lit)

 

I'm really quite confused and not atall sure where to begin with this. I'm reasonably confident the PSU is okay, but beyond that I'm at a loss. 

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What kind of PSU do you have specifically? 

Primary Laptop (Gearsy MK4): Ryzen 9 5900HX, Radeon RX 6800M, Radeon Vega 8 Mobile, 24 GB DDR4 2400 Mhz, 512 GB SSD+1TB SSD, 15.6 in 300 Hz IPS display

2021 Asus ROG Strix G15 Advantage Edition

 

Secondary Laptop (Uni MK2): Ryzen 7 5800HS, Nvidia GTX 1650, Radeon Vega 8 Mobile, 16 GB DDR4 3200 Mhz, 512 GB SSD 

2021 Asus ROG Zephyrus G14 

 

Meme Machine (Uni MK1): Shintel Core i5 7200U, Nvidia GT 940MX, 24 GB DDR4 2133 Mhz, 256 GB SSD+500GB HDD, 15.6 in TN Display 

2016 Acer Aspire E5 575 

 

Retired Laptop (Gearsy MK2): Ryzen 5 2500U, Radeon Vega 8 Mobile, 12 GB 2400 Mhz DDR4, 256 GB NVME SSD, 15.6" 1080p IPS Touchscreen 

2017 HP Envy X360 15z (Ryzen)

 

PC (Gearsy): A6 3650, HD 6530D , 8 GB 1600 Mhz Kingston DDR3, Some Random Mobo Lol, EVGA 450W BT PSU, Stock Cooler, 128 GB Kingston SSD, 1 TB WD Blue 7200 RPM

HP P7 1234 (Yes It's Actually Called That)  RIP 

 

Also im happy to answer any Ryzen Mobile questions if anyone is interested! 

 

 

 

 

 

 

 

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Is it a thermal issue?

Main System: Phobos

AMD Ryzen 7 2700 (8C/16T), ASRock B450 Steel Legend, 16GB G.SKILL Aegis DDR4 3000MHz, AMD Radeon RX 570 4GB (XFX), 960GB Crucial M500, 2TB Seagate BarraCuda, Windows 10 Pro for Workstations/macOS Catalina

 

Secondary System: York

Intel Core i7-2600 (4C/8T), ASUS P8Z68-V/GEN3, 16GB GEIL Enhance Corsa DDR3 1600MHz, Zotac GeForce GTX 550 Ti 1GB, 240GB ADATA Ultimate SU650, Windows 10 Pro for Workstations

 

Older File Server: Yet to be named

Intel Pentium 4 HT (1C/2T), Intel D865GBF, 3GB DDR 400MHz, ATI Radeon HD 4650 1GB (HIS), 80GB WD Caviar, 320GB Hitachi Deskstar, Windows XP Pro SP3, Windows Server 2003 R2

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It is warmer lately, but the CPU temp and overall system temp seems to hover about 50C idle and the CPU goes up to about 60c under load.

 

 

Power supply is > EVGA 650 W G2 GOLD 80+ 

 

I picked it up in December so it's fairly new still :)

 

I've just tried updating the mobo's onboard audio drivers etc and we'll see how things go. So far it's only happened when playing back video in my webbrowser :/

 

Oh I also updated to bios 1.4 a few days ago :)

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So I used some of MSI's tools to record voltages and found something.. well I dunno if it's odd or not for Ryzen.

 

I know the system automatically adjusts the clockspeed but I noticed that when it drops the core speed to like 1.5ghz or so it also drops the Vcore down to about .8 which makes me somewhat concerned as so far all system issues have happened outside of high demand ie not gaming etc.

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7 hours ago, Seithon said:

So I used some of MSI's tools to record voltages and found something.. well I dunno if it's odd or not for Ryzen.

 

I know the system automatically adjusts the clockspeed but I noticed that when it drops the core speed to like 1.5ghz or so it also drops the Vcore down to about .8 which makes me somewhat concerned as so far all system issues have happened outside of high demand ie not gaming etc.

that's normal i think. i would suspect it could be a faulty ram. windows goes retard if the ram can't read and write properly.

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