People's negative experiences with certain brands

[LaboonTheWhale]

Currently dealing with ASUS and their shit customer service. Have been updating it in this forum section linked below

 

First they tell me that they can't replace a Mobo part because of a "30 day accessory warranty" and then corporate has to come in after complain and they admitted that policy doesn't exist. I've been fighting them for 3 weeks now. 

 

Edit: 

 

[You_are_a_cunt]

My history with PCs and manufacturers starts nearly 20 years ago. Some info is outdated, some still holds:

 

Asrock - never again. double digits when it comes to dead motherboards. Last Asrock purchase was in 2009(?)

Asus - solid, for the most part (my last Asus product was purchased in 2013 so I'll add this to outdated info)

MSI - solid, only ever had one motherboard fail on me, and that was due to a bad PSU. GPU-wise I've never had issues

Razer - never again. Currently using a Razer Lycosa Mirror at work and it's a pain in the neck, specially when keys decide to stop working randomly (using generic drivers. Razer's drivers make it even worse). I've had 8 headsets for servicing in the past 3 months, and a buttload of mice with dead switches or defective cables. Micepads are trash (I'm getting more use out of a $2 pad than a $50 razer one).

Sapphire - only other card I've had from them except my rx 480 (which is awesome) was 10+ years ago. Not enough data to form a conclusion, but so far I'm more than pleased with them

Gigabyte has let me down massively. Used to be a solid choice but my current motherboard (purchased this year) is trash.

Intel (non CPU) - My 535 120gig SSD is going strong, my NAS is a pain in the neck, but that's for other reasons (it's a good NAS, even if it's fairly loud, heady and big). They make awesome NICs (imo)

Western Digital - rock solid. Always has been and I've only got one drive that's failed (old PATA 80 gig one)

Toshiba - ugh. mixed bag there.

Samsung (non ssd/memory) - Most of my experience comes from servicing consumer electronics (TVs, digital cameras), phones and laptops. Phones are bloated as hell, laptops aren't designed to last (I've seen a laptop eating HDDs like there's no tomorrow)

Acer - I currently have a Liquid Z220, which is trash (to be expected for the price) and a fairly old (2009-ish) netbook. Mixed bag again.

Steelseries - Fairly pleased so far, although my Syberia Raw Prism has two nasty cracks on the headband. When it comes to mice, it's 50-50 right now and my Apex 350 keyboard is fantastic.

Corsair - more than pleased with everything I've purchased from them (H80 AIO, Spec-01 case, a couple PSUs, fans, headsets)

OCZ - (unfortunately no more) My current PSU is a lower end 500W bronze one which is surprisingly good, considering I paid $30 for it new.

A4Tech/Bloody - fairly cheap and pretty well built.

Microsoft peripherals - only ever purchased cheaper ones (and a sidewinder keyboard back in the day). They're good for what they are.

Logitech - fairly pleased with their offerings (although I haven't purchased anything in the past 5 years)

 

These are all the major players that come to mind right now

[mrchow19910319]

How does Samsung's customer service in other countries? 

 

My  moms Samsung keep dropping calls and it is basically unusable. 

 

Went to their  customer service center I swear the person who talks to us pointed to her brand new s7 and told us: yeah. It's normal. Sometimes I can't even get phone call on my own cell phone too. Just restart your phone and tell whoever was calling you to call you again.