New Laptop Random Driver BSODs

[Hurriname]

Hello everyone,

A few days ago, i got my new Laptop, the Lenovo Y520. After installing Windows 10, drivers and my programs, it started to give me bluescreens. 

What i've tried to fix it:

> Reinstalled Windows several times with drivers from different sources (Lenovo, Manufacturer, Windows Update) -> Not fixed.

> Checking drivers with verifier.exe and Windows System Files Check -> no errors found.

> Change settings in bios and uninstalling unnecessary things -> did not help.

> Check drive and RAM for errors -> no errors found.

What i haven't tried:

> Update BIOS (too scared to break it).

Now i reinstalled it again, updated all drivers and Windows itself and it still crashes.

 

To the errors:

I always got the errorcodes "DRIVER_IRQL_NOT_LESS_OR_EQUAL" and "KMODE_EXCEPTION_NOT_HANDLED" with ntoskrnl.exe being the trigger.

So i have a hard time figuring out which driver causes it.

(More info on that in the files)

The BSODs appear randomly while the device is in use (between 30 minutes to 5 hours of use).

 

My System:

OS: Windows 10 Pro 64Bit

- System was FreeDOS, i installed Windows on my own.

- Activated with a key i had.

Age of system: 5 Days

Age of re-install: 1 Day (reinstalled 3 times)

CPU: Intel Core i5 7300HQ

GPU: Intel HD 630 and nVidia GeFore GTX 1050Ti

System Manufacturer: Lenovo

Model: Y520 - 80WK

Type: Laptop

 

I appreciate if someone can help me with this.

PS: There is only 1 dump file because i reinstalled recently and didn't backup the older dumps.

 

dumpfile.zip

perfmonfile.zip

[vaiwalker]

not too sure, but ive encountered many systems with the ntorkrnl bsod, usually running windows updates solved it over time. and disconnecting any other extra peripherals you may have connected.

[Hurriname]

On 11.5.2017 at 6:35 AM, vaiwalker said:

not too sure, but ive encountered many systems with the ntorkrnl bsod, usually running windows updates solved it over time. and disconnecting any other extra peripherals you may have connected.

I had the newest Windows Updates, as well as newest drivers. There was nothing connected to it except for my mouse (It kept bluescreening even without).

Well, we can close this topic now because i'm sending the Laptop back.