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New Battery & AC Adapter, Battery Wont Charge

AC1DFOX
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I have a Dell Laptop Model M731R. The battery stopped charging and the unit wouldn't power, even on AC power. So I ordered a new battery and a New AC Adapter. The battery will NOT CHARGE. The laptop works on AC power alone, and it works on the charge already in the battery, but no charging. I am confused. I wouldn't think the motherboard is bad since it powers up and works just fine on AC Power. What gives? 

Anyone have any ideas?

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Posted

Charging IC broke. 

Ryzen 5 3600 stock | 2x16GB C13 3200MHz (AFR) | GTX 760 (Sold the VII)| ASUS Prime X570-P | 6TB WD Gold (128MB Cache, 2017)

Samsung 850 EVO 240 GB 

138 is a good number.

 

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Posted
3 minutes ago, themctipers said:

Charging IC broke. 

Charge Machine Broke

QUOTE/TAG ME WHEN REPLYING

Spend As Much Time Writing Your Question As You Want Me To Spend Responding To It.

If I'm wrong, please point it out. I'm always learning & I won't bite.

 

Desktop:

Delidded Core i7 4770K - GTX 1070 ROG Strix - 16GB DDR3 - Lots of RGB lights I never change

Laptop:

HP Spectre X360 - i7 8560U - MX150 - 2TB SSD - 16GB DDR4

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Is this something that could be replaced independent of the mainboard?

 

[ Intel i7-7700K ][ Asus Z270E Gaming ][ Asus Strix GTX 1080 ][ 32GB (4x8GB) 3200MHz G.Skill TridentZ RGB ][ Thermaltake Core P3 Snow ][Thermaltake Water 3.0 360mm][ 3xThermaltake RIING 120mm RGB Fans ][ EVGA NEX750B ][ 1x500GB Samsung 960 EVO (OS) ][ 1x500GB Samsung 850 EVO (Data) ][ 2x2TB Seagate ][ Elgato HD60 Pro ]

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19 minutes ago, AC1DFOX said:

Is this something that could be replaced independent of the mainboard?

 

Probably not. 

Ryzen 5 3600 stock | 2x16GB C13 3200MHz (AFR) | GTX 760 (Sold the VII)| ASUS Prime X570-P | 6TB WD Gold (128MB Cache, 2017)

Samsung 850 EVO 240 GB 

138 is a good number.

 

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