Only half my ram showing

[Lorne Tech]

hi, last wednesday i build my new editing pc (specs below) and in my windows system is says only 8gb of RAM (i purchased 16gb) and even in my bios its says the same. I need this RAM to be avalible as i edit videos regularly. Please help!

 

Specs:

i7-6700k

16GB DDR4 RAM (only 8 showing)

MSI Geforce GTX 1060

Gigabyte Motherboard

700W Power Supply

[The Sloth]

look at your manual, to see if you put them into the correct dim. 

[Terryv]

Remove and research your memory to start.

[Lorne Tech]

Just now, nerdslayer1 said:

look at your manual, to see if you put them into the correct dim. 

they are in the right slots, when i take one out to see if it is a faulty ram stick the system doesn't boot

[Lorne Tech]

Just now, Terryv said:

Remove and research your memory to start.

 

ok will do, anything after

[Terryv]

If you bios detects both DIMM's and your OS doesn't, then maybe do a clean windows install (or Linux if that's what you're using)

[Lorne Tech]

Just now, Terryv said:

If you bios detects both DIMM's and your OS doesn't, then maybe do a clean windows install (or Linux if that's what you're using)

no my bios doenn't detect it either

[Terryv]

Oops, I misread your OP.

 

You might have a bad DIMM slot on your motherboard.

[Lorne Tech]

Just now, Terryv said:

Oops, I misread your OP.

 

You might have a bad DIMM slot on your motherboard.

should i phone the company that supplied it to me

[zMeul]

6 minutes ago, Lorne Tech said:

they are in the right slots, when i take one out to see if it is a faulty ram stick the system doesn't boot

wait what!?

if you system doesn't boot anymore, one of the sticks is borked; or the DIMM slot

try putting one DIMM module at a time in different slots

[Terryv]

Not yet, reseat your memory first. Sometimes it doesn't seat properly. Make sure you push down hard enough to click down both sides

[manikyath]

9 minutes ago, Lorne Tech said:

they are in the right slots, when i take one out to see if it is a faulty ram stick the system doesn't boot

there's your answer?

[Terryv]

Also, color.match the DIMM slots you're using. That way you activate dual channel mode

 

It's normally slot 1 and 3 or 2 and 4

[stealth80]

Take both sticks out. Put 1 in dimm slot one - does it boot?

 

1

Yes - shut down - take dimm out put other stick in slot one - boots? Yes - dimm slot 1 and both sticks work - go to 2

No - take it out and put it in slot 2 - boot yes? dimm slot 1 is broke

 

2

Ok so both ram sticks and slot on work

 

put a stick slot 2 - boot works? Yes, shut down put in 3 rinse and repeat

[Domrockt]

Look in the BIOS which RAM is not detected, and reseat that one put it out and reseat it again be sure to put it right in. That could be the Problem.

 

i did not enough preasure in the DIMM so it was not right in place.

[Lorne Tech]

Thanks got it working now

[yathis]

15 hours ago, Lorne Tech said:

hi, last wednesday i build my new editing pc (specs below) and in my windows system is says only 8gb of RAM (i purchased 16gb) and even in my bios its says the same. I need this RAM to be avalible as i edit videos regularly. Please help!

 

Specs:

i7-6700k

16GB DDR4 RAM (only 8 showing)

MSI Geforce GTX 1060

Gigabyte Motherboard

700W Power Supply

Just re seat your ram and it should work fine.

[EasonIDontKnowAnything]

It took so many replies for one of you to think that you should check if the ram was seated properly? LOL