Possible r9 390 death

[aaronarson]

Last night I was just starting the Witcher 3 when both my screens went black, but sound continued playing.

After restarting, the GPU fans would spin up, but my monitors would stay black.
I've tried plugging it into a different PCIE slot, same thing.

I replaced my 390 with a 560 Ti I had laying around and it works fine, so I'm thinking my GPU died.

I originally purchased this card in 2015, had it RMA'd in and got a new card in May of 2015.
I emailed Visiontek for another RMA but I am past my warranty. I'm a little upset because the card lasted less than a year.

Is there anything I can do to the card in an attempt at bringing it back? Will re applying the thermal paste on the GPU have any affect?
Thanks for your help.

[Guest]

4 minutes ago, aaronarson said:

Visiontek

Why tho

 

Also I think its dead, RIP (although I could be wrong)

[aaronarson]

Just now, Abyss Gaming said:

Why tho

 

Also I think its dead, RIP (although I could be wrong)

I bought it 2 years ago on sale when I was young and reckless.

[Guest]

1 minute ago, aaronarson said:

I bought it 2 years ago on sale when I was young and reckless.

Actually it could be the PSU considering 560 ti uses less power, although there is probably someone who knows more than me here...

[rheyL]

what psu are you using? 

try replacing thermal paste... 

does your motherboard have onboard gpu? if yes try using it and check device management if your card can still be detected 

[DnFx91]

52 minutes ago, rheyL said:

what psu are you using? 

try replacing thermal paste... 

does your motherboard have onboard gpu? if yes try using it and check device management if your card can still be detected 

annoyingly, of all the experience i have the graphics cards, ive never had one die while im present to observe so not really sure. I run an R9 390 on a CX600 and it's fine so ur probably ok for power. When you say the audio continues, are you using HDMI audio through the GPU or are you running onboard or USB DAC ?

[aaronarson]

6 hours ago, rheyL said:

what psu are you using? 

try replacing thermal paste... 

does your motherboard have onboard gpu? if yes try using it and check device management if your card can still be detected 

PSU is Rosewill Lightning 800W 80+ Gold
Might try replacing thermal paste in a few days.
No onboard graphics unfortunately

 

5 hours ago, DnFx91 said:

annoyingly, of all the experience i have the graphics cards, ive never had one die while im present to observe so not really sure. I run an R9 390 on a CX600 and it's fine so ur probably ok for power. When you say the audio continues, are you using HDMI audio through the GPU or are you running onboard or USB DAC ?

For audio I am running through the onboard 3.5mm audo jack.

[DnFx91]

3 minutes ago, aaronarson said:

PSU is Rosewill Lightning 800W 80+ Gold
Might try replacing thermal paste in a few days.
No onboard graphics unfortunately

 

For audio I am running through the onboard 3.5mm audo jack.

that doesnt sound good  

how long have you had that 390 ? 

ive had mine since about 2015 and its still doin alright, what on earth have you done to yours for it to just kick it like that ?

[aaronarson]

I have had this card for less than a year. At this point I'm thinking Visiontek is just a shitty company.
My first card had major problems, and would crash my system if it was not under load. I literally ran Surgeon Simulator at all times just so my pc wouldn't crash
 

The temps on this card were pretty high as well, often over 80c.

[rheyL]

can you post a link here about your card? 

if it goes high as 80 deg C then your card might be a reference card.. with blower type cooling... if you want to shell out some $$$ you can change its cooling... 

 

we will wait for the result after replacing thermal paste... 

[aaronarson]

This is the card I have

 

I won't be able to take it apart for a couple days, but I will update when I do.

[rheyL]

1 hour ago, aaronarson said:

This is the card I have

 

I won't be able to take it apart for a couple days, but I will update when I do.

woah nice cooling for the card... now the suspect runs down to either change thermal paste or the chip is really faulty... 

 

 

[aaronarson]

Nevermind, just took it apart and reapplied thermal paste, still nothing.

I was also able to throw it into an old pc with onboard graphics to see if the card would show up in device manager, which it didn't.

Pretty sure the card is dead. RIP my little space heater.

Bonus picture of VisionTek thermal paste application.

[rheyL]

tsk3.. condolence to your card... 

so the chip was really faulty...