Jump to content

Hey guys, Ireally need some help. 

 

First let me explain the problem. Whenever I boot up my PC I get the first loading screen with the win10 icon, then I hear the jingle/tone you right before you can sign in, and than the screen just goes completly black, except for the spinning icon. Nothing else no windows icon, nothing, but the spinning dots.IMG_20170315_213424.jpg

 

This screen never goes away.

 

This happened after I installed the drivers I got with a USB to VGA(It was a scetchy CD with an adapter from ebay, but I tried it on a windows 7 computer and it worked fine.), and the installation wizard asked to restart now or manyally later. I clicked restart now, since I was not doing anything important at the moment. But the PC never got back to the sign-in screen. 

 

I have tried everything I could find online to fix it, but nothing has worked. I tried restarting the PC a few times, completly cutting the power for a couple of minnutes and powering it back on again, Itried to unplugg everything except a monitor, booting into Linux and deleting the files the driver installed I am not shure how to completly remove everything from it(feel free to let me know), I also tried to boot into safe mode (which worked) and run some commands to fix the problem. But none of these things fixed my problem. So after all this I just let the PC stay on this loading screen for a few hours, and nothing.

 

If anyone got any suggestion on how to fix this I would really apriciate it. I have come to realise that if nothing works I might have to re-install windows, and for this I would also like some help. I would like to keep all my files from my HDD and my SSD(which got windows installed on it), if someone got some helpful software or gudes I would love that. And I don't know how to use the same license key. And if someone could tell me if it is possible for me to than install windows 7 with that key, I originaly had win7, but upgraded to win10, so if that is possible please tell me. At the moment I just wanna know as much as possible.

 

Thanks for all help. 

Link to post
Share on other sites

Unfortunately I do not have any restore points, and when I try to go into the control panel and press uninstall on the driver I get a error saying "You'll need a new app to open this ms-get-started"

 

Edit: I managed to fix the "You'll need a new app to open this ms-get-started" error, but then I got a error saying "This app can't be open" it also tells me to sign in with a different account since it can't be opened with the built in administrator account. The problem with taht is, that I need admin acces to uninstall it and when I hit conntinue in a non admin account I get the darker screen as if the give admin acces pop up box is in front, but there is no box to give it admin acces. I tried making another admin account and uninstall the driver from it, but that gave the same error.

Edited by PoXeW
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×