new ethernet not working

[elexi0s]

so got a new 20m ethernet cable and my pc cant seem to detect it. i tried it on my brothers pc and it works fine, same cable so what???

the cable must work and my routers ports must work so it must be my pc right? i tried restarting. nothing. its plugged into the ethernet port on my motherboard, so is my motherboards port dead or is it an os problem (windows 7)

[79wjd]

Download the ethernet drivers for your motherboard.

[elexi0s]

1 minute ago, djdwosk97 said:

Download the ethernet drivers for your motherboard.

assumed it would already have them but will do now!

[elexi0s]

8 minutes ago, djdwosk97 said:

Download the ethernet drivers for your motherboard.

i installed them tried, didnt work restarted my pc, still doesn't work  any thoughts?

[79wjd]

2 minutes ago, elexi0s said:

i installed them tried, didnt work restarted my pc, still doesn't work  any thoughts?

ummm....maybe there's something in the bios?

 

Do both lights on the ethernet port light up/what color are they?

 

Is the ethernet port detected in network manager?

[elexi0s]

yeah on my mobo both lights are on one is orange one is yellow, on my router there is only one light on the port and it is green. 

and how do i tell if its in network manager?

[Xreldo]

14 minutes ago, elexi0s said:

yeah on my mobo both lights are on one is orange one is yellow, on my router there is only one light on the port and it is green. 

and how do i tell if its in network manager?

orange and red huh motherboard issue. are there more ether net ports?

[elexi0s]

Just now, Xreldo said:

orange and red huh motherboard issue. are there more ether net ports?

no there arent however its definitely yellow not red

[Xreldo]

Just now, elexi0s said:

no there arent however its definitely yellow not red

Look online if other people had same problem with your motherboard.

[elexi0s]

Just now, Xreldo said:

Look online if other people had same problem with your motherboard.

ok thanks

[NinJake]

Do you have a wireless NIC on your PC?

[elexi0s]

1 hour ago, NinJake said:

Do you have a wireless NIC on your PC?

yeah but it doesn't have a ethernet port on it

[NinJake]

Have you tried disabling the wireless and making sure only the local ethernet port is enabled?

[elexi0s]

19 hours ago, NinJake said:

Have you tried disabling the wireless and making sure only the local ethernet port is enabled?

yep tried it :'(

[Ralms]

22 hours ago, Xreldo said:

orange and red huh motherboard issue. are there more ether net ports?

Just because the light is Orange doesnt mean anything, Intel uses Orange lights for speed indicator for example. 
In some Nics it means 100Mb/s, on other means 1Gb/s.

 

1 hour ago, elexi0s said:

yep tried it :'(

Does another cable work? 
When you connect it, what your Adapter status say? Not Connected or Unindentified or something else? (assuming you are using windows)
In case none of the above work, grab a flash light and check on your RJ45 port if your have any of the contacts bent, they all should be straight paralell to each other, there is 8 of them. You can see pictures online.

 

Hope it helps. 

[paddy-stone]

Check whether you have DHCP turned on in your network settings for the ethernet port, you may not be getting a connection because of different sub-net settings... just a thought is all.

[bcguru9384]

i bet if you right click on lan adapter look at ip it pulled says 169.something

hate this

use

netsh wins reset

always helped me but it will return in week or so if it like mine was

never did solve bug always assumed it was hardware bug to the adapter