Random System Shutdowns, CPU running at 100C

[AC1DFOX]

I have a problem with a system in the office that started just dying randomly during certain processes. It usually kicks off during Photoshop editing and when rendering DVD/BluRay/ISO image in ProShow Gold. I have chacked everything I can think of. The CPU gets up to 100C during the ProShow processes. So I pulled the cooler (Corsair H80i), cleaned the CPU and Pad, and then applied new ArcticSilver. Put her back together and booted back up, and tried the process again, same thing. Going nuts here. Can't figure it out. Attaching a screenshot so those far more wise than me might give some insight. 

 

Gigabyte GA-Z97X-UDSH Mobo

i5-4690K CPU

16GB Kingston HyperX

500GB Samsung 850 Evo SSD

 

Help me, Obi-Wan Kenobi. You're my only hope ....

[RGProductions]

Hm. Could be a bad temp sensor. 

[LyyK]

Do you have another CPU cooler at hand? There's not enough to go by to pinpoint the issue here. Going by process of elimination, I'd say switching out the cooler would be a good baseline in finding the source of the issue. For all you know, the pump could be dead.

[AC1DFOX]

2 minutes ago, LyyK said:

Do you have another CPU cooler at hand? There's not enough to go by to pinpoint the issue here. Going by process of elimination, I'd say switching out the cooler is a good baseline. For all you know, the pump could be dead.

 

Good call. I have both a stock cooler and I believe a Nepton 240 laying around. Will try switching it and advise.

[Fire Yoshi]

3 minutes ago, LyyK said:

Do you have another CPU cooler at hand? There's not enough to go by to pinpoint the issue here. Going by process of elimination, I'd say switching out the cooler is a good baseline. For all you know, the pump could be dead.

Might be just that. How many fans do you have, @AC1DFOX ? Your screenshot only shows two, which would be either the CPU fan and water pump (and no other fans), or the CPU fan only and a case fan (which would mean the pump is dead). I have a similar setup and it shows 4 fans running on mine (CPU fan, pump, 2 case fans).

[bcguru9384]

you have dying cpu

-5v is drawing -6volts

you have short

replace cpu if can and if possible confirm by putting cpu in different rig

[AC1DFOX]

3 minutes ago, Fire Yoshi said:

Might be just that. How many fans do you have, @AC1DFOX ? Your screenshot only shows two, which would be either the CPU fan and water pump (and no other fans), or the CPU fan only and a case fan (which would mean the pump is dead). I have a similar setup and it shows 4 fans running on mine (CPU fan, pump, 2 case fans).

 

Yoshi, I have 2 fans, which are the fan on the Corsair cooler and a front mounted Case fan. 

[LyyK]

2 minutes ago, bcguru9384 said:

you have dying cpu

-5v is drawing -6volts

you have short

replace cpu if can and if possible confirm by putting cpu in different rig

I didn't even notice that. Suppose it would explain the reboots. I assumed the rebooting was a result of the temps.

[bcguru9384]

yup

? is

cpu bad

or mobo bad

or psu being stupid

[bcguru9384]

i betting cpu since its a <2volt user

mem and most other components are 3 to 12 volt

[AC1DFOX]

3 minutes ago, bcguru9384 said:

yup

? is

cpu bad

or mobo bad

or psu being stupid

 

Ok. Give me a few. I have a 4790K and stock cooler in the cabinet. I'll install and follow up. 

[LyyK]

6 minutes ago, bcguru9384 said:

i betting cpu since its a <2volt user

mem and most other components are 3 to 12 volt

Actually, it's very likely just a misread. HWMonitor is known to be inaccurate. Either way, assuming the worst based on that bit of information isn't exactly going to help OP.

[bcguru9384]

fingers crossed for ya

[AC1DFOX]

2 minutes ago, LyyK said:

Actually, it's very likely just a misread. HWMonitor is known to be inaccurate. Either way, assuming the worst based on that bit of information isn't exactly going to help OP.

LyyK, what should I be using to check voltages and temps instead?

[AC1DFOX]

So I installed the 4790K with the Stock Intel cooler, and started ProShow Gold running again, authoring a DVD ISO. Watching HWMonitor, the temps on the CPU are bouncing ALL OVER the place, from 77C to 100C. 

[LyyK]

1 hour ago, AC1DFOX said:

LyyK, what should I be using to check voltages and temps instead?

I didn't mean you shouldn't use it, just to take some of the values with a grain of salt. With that said, it wouldn't hurt to check your voltages in BIOS. To follow up on the other guy's short circuit theory, have you by any chance applied a bit too big of a glob of arcticsilver at any point? AS is an electrical conductor so you don't want it anywhere near your pins etc.

[bcguru9384]

i still do not like tmp2in

it maybe issue

rgproduction did state bad temp sensor

if temp sensor has internal short it will give false data to volt controllers

so hmmmm not sure what do

 

[LyyK]

10 minutes ago, AC1DFOX said:

So I installed the 4790K with the Stock Intel cooler, and started ProShow Gold running again, authoring a DVD ISO. Watching HWMonitor, the temps on the CPU are bouncing ALL OVER the place, from 77C to 100C. 

Interesting. So the stock cooler brought your idle temps down from 60 into the 30s. As for the fluctuating high temps, it is a stock Intel cooler after all. 

[AC1DFOX]

5 minutes ago, LyyK said:

I didn't mean you shouldn't use it, just to take some of the values with a grain of salt. With that said, it wouldn't hurt to check your voltages in BIOS. To follow up on the other guys short circuit theory, have you by any chance applied a bit too big of a glob of arcticsilver at some point? AS is an electrical conductor so you don't want it anywhere near your pins etc.

 

LyyK, great thought, I did however check it and reapplied a clean application JIC, and the problem persisted. 

[AC1DFOX]

2 minutes ago, LyyK said:

Interesting. So the stock cooler brought your idle temps down from 60 into the 30s. As for the fluctuating high temps, it is a stock Intel cooler after all. 

Yeah, and that job just completed in less than half the time it was taking on the 4690K, (Wasn't aware there was that much of a difference), and the CPU idled back dow to 34C and is sitting pretty. so.. I need to test the 4590K and see what happens. I hope it's not the CPU, I don't want to have to replace it.  

[LyyK]

Could you check something real quick? On your 20 pin connector, is the -5V pin missing? I don't think the -6.000 V on -5V shown in your HWMonitor is an issue here but it doesn't hurt to get it out of the way. With the "clip" on the connector towards you, the -5v pin should be the bottom third from the left.

[AC1DFOX]

8 minutes ago, LyyK said:

Could you check something real quick? On your 20 pin connector, is there a pin for the 5v rail? I don't think the 6.0v draw on the 5v rail shown in your HWMonitor is an issue here but it doesn't hurt to get it out of the way. With the "clip" on the connector towards you, the 5v pin should be the bottom third from the left.

 

 

[LyyK]

1 minute ago, AC1DFOX said:

 

Excellent. That explains the -5V reading of -6.000V and you can disregard what @bcguru9384 said earlier. Now, have you had a chance to run the 4690k with the stock cooler yet?

[AC1DFOX]

Ok, I believe it may simply have been the cooler. I put the 4690K back in, new AS, Intel Stock cooler, and started the render again, and it is running just as fast as the 4790K was (13-17Minutes), and the temps are sitting around 67-72C.

[LyyK]

4 minutes ago, AC1DFOX said:

Ok, I believe it may simply have been the cooler. I put the 4690K back in, new AS, Intel Stock cooler, and started the render again, and it is running just as fast as the 4790K was (13-17Minutes), and the temps are sitting around 67-72C.

Great to hear! About the H80i, you didn't possibly happen to forget plugging in the sata cable that is attached to the pump?