Gigabyte Warranty Question

[RoscoRSA]

Hi Guys, so I have a rather strange question. I recently got myself a Gigabyte P57x laptop to be able to game while working away from home for a couple of months. Now this thing is a monster in it own right however it does get a tad warm, like 100c thermal throttling on the CPU warm under a combined aida64 test (the GPU never goes above 85c and is rock solid at 1800mhz).

 

Now I did get myself a Coolermaster Ergostand III to help cool it down a tad, and while it helps, the CPU is still whay to warm. My next step will be to change the thermal paste, which I can only do when I am back home. My question is, does Gigabytes warranty allow me to change the TIM, I know that I can swap SSD's, HDD, M.2 drives and RAM without voiding anything but I am not sure about the cooling solution. From the pictures online I cannot see any warranty stickers on the screws to the cooler and I cannot open the laptop where I am at the moment to check. Does anyone here know if its ok to try this?

 

P.S. My Gigabyte 980ti allows the removal of the cooler under the warranty as far as I am aware, only MSI in my experience had a issue with that.

[FallenDark7]

I have no idea, try looking at the papers which came with laptop if you find nothing, simply call support.

[SCHISCHKA]

no tamper evident screws or stickers go for it but dont damage the screws, use the right screw driver and no one will know.

[tomaatvk]

May I ask why you don't just contact Gigabyte support over this issue? If something is genuently wrong with getting these temperatures a repair/replacement should be covered under warranty and if nothing is wrong with it just replacing thermal paste won't do you any good anyways.

[RoscoRSA]

35 minutes ago, tomaatvk said:

May I ask why you don't just contact Gigabyte support over this issue? If something is genuently wrong with getting these temperatures a repair/replacement should be covered under warranty and if nothing is wrong with it just replacing thermal paste won't do you any good anyways.

I may go down this route, the thing is, under normal use the temperatures are quite normal for a gaming laptop (although the CPU is always hotter than the GPU) typically around the 70c range when playing demanding games (Fallout 4 for example) but Witcher 3 is the worst I've seen. Running the GPU at 79-82C and the CPU at 92-98c which based on reviews that I have seen is "normal" for the laptop. (also I have not seen any slowdowns when running that hot, GPU is well over the stock boost clock and the CPU never drops below 2.8 on all 4 cores, running at 3.2 untill it reaches 100c when it starts to drop). 

 

So in short, there is nothing particularly wrong with the laptop, its just hot, and I know that laptop manufacturers tend to use "lower" grade TIM and just changing that can yield up to 15c lower temps (a buddy of mine changed the tim on his 2 year old ASUS laptop and saw the 15c drop, just to clarify his temps did not change in the entire 2 years that he had the laptop untill he changed the TIM)

 

But I'll give the local Gigabyte Service center a call and find out if it would be worth it to try and change the TIM or if I can just take it to them and have it done.