Jump to content

What should I do ?

XenosTech
By XenosTech
in Graphics Cards
 Share
Posted

So I emailed Sapphire support a few weeks back because my 470 shut off my system twice while gaming and checking the gpu-z logs my chip had hit 90c not once but 4 times in a row that night. They told me to send it back and I have til the 6th of next month to send it to them.

 

So last week I flipped the fans on my 240 rad at the front of my case to pull instead of push and I noticed that my temps were back to normal for my gpu whether idling or full gaming load they were normal and by normal i mean 40-45c for idle and 65-70c while playing bf1 on ultra and I confirmed that with running kombustor for a full 24hrs and my highest temp at one point was 78c.

 

I mean everything seems normal for the past 2 weeks... should I still RMA the card ? 

Main PC:

CPU: Ryzen 5 3600  | GPU: RTX 2060 | PSU:  | Memory: Corsair Vengeance RGB 3200Mhz 16GB | OS Drive: Western Digital Black NVMe 250GB | Game Drive(s): Samsung 970 Evo 500GB | Motherboard:  | Case: Fractal Design Define R6 | Monitor(s):  | Keyboard:  | Mouse: Steelseries Sensei 310

 

NASUS (NAS)

CPU: Intel Xeon X3440 | Motherboard: Super Micro X8SIL | Memory: 16GB DDR3 1066Mhz ECC UDIMM | HBA: Dell Perc H200 (Flashed to IT Mode) | Drives: 3x 16TB Seagate Exos x16, 2x 6TB Seagate Enterprise, 1x 6TB WD RED

 

RENEKTON (NAS)

CPU: Intel Core i5 4570TE | Case: Fractal Design Define S | Memory: 16G DDR3 1333Mhz SODIMM | HBA: LSI 1068E (Flashed to IT Mode) | Storage: 4x 3TB Hitachi, 2x 3TB WD RED

Link to comment
https://linustechtips.com/topic/723520-what-should-i-do/
Share on other sites
Link to post
Share on other sites
Posted
5 minutes ago, XenosTech said:

So I emailed Sapphire support a few weeks back because my 470 shut off my system twice while gaming and checking the gpu-z logs my chip had hit 90c not once but 4 times in a row that night. They told me to send it back and I have til the 6th of next month to send it to them.

 

So last week I flipped the fans on my 240 rad at the front of my case to pull instead of push and I noticed that my temps were back to normal for my gpu whether idling or full gaming load they were normal and by normal i mean 40-45c for idle and 65-70c while playing bf1 on ultra and I confirmed that with running kombustor for a full 24hrs and my highest temp at one point was 78c.

 

I mean everything seems normal for the past 2 weeks... should I still RMA the card ? 

Hi, 

 

maybe try getting back to Sapphire, see if they think you should RMA the card. Personally, if the issue does not appear again even after this change I think it's not necessary.

 

Also, are you using a custom fan curve for the GPU? Maybe try fiddling with that.

Quote and/or tag people using @ otherwise they don't get notified of your response!

 

The HUMBLE Computer:

AMD Ryzen 7 3700X • Noctua NH-U12A • ASUS STRIX X570-F • Corsair Vengeance LPX 32GB (2x16GB) DDR4 3200MHz CL16 • GIGABYTE Nvidia GTX1080 G1 • FRACTAL DESIGN Define C w/ blue Meshify C front • Corsair RM750x (2018) • OS: Kingston KC2000 1TB GAMES: Intel 660p 1TB DATA: Seagate Desktop 2TB • Acer Predator X34P 34" 3440x1440p 120 Hz IPS curved Ultrawide • Corsair STRAFE RGB Cherry MX Brown • Logitech G502 HERO / Logitech MX Master 3

 

Notebook:  HP Spectre x360 13" late 2018

Core i7 8550U • 16GB DDR3 RAM • 512GB NVMe SSD • 13" 1920x1080p 120 Hz IPS touchscreen • dual Thunderbolt 3

Link to comment
https://linustechtips.com/topic/723520-what-should-i-do/#findComment-9206752
Share on other sites
Link to post
Share on other sites
Posted
  • Author
2 minutes ago, vojta.pokorny said:

Hi, 

 

maybe try getting back to Sapphire, see if they think you should RMA the card. Personally, if the issue does not appear again even after this change I think it's not necessary.

 

Also, are you using a custom fan curve for the GPU? Maybe try fiddling with that.

Yeah custom fan curve and my fans run at 100% past 80c but I did find it odd that the card hit 90c 4 times in a row and caused 4 back to back sudden shutdowns with the same fan curve and it didn't happen until the start of the month

Main PC:

CPU: Ryzen 5 3600  | GPU: RTX 2060 | PSU:  | Memory: Corsair Vengeance RGB 3200Mhz 16GB | OS Drive: Western Digital Black NVMe 250GB | Game Drive(s): Samsung 970 Evo 500GB | Motherboard:  | Case: Fractal Design Define R6 | Monitor(s):  | Keyboard:  | Mouse: Steelseries Sensei 310

 

NASUS (NAS)

CPU: Intel Xeon X3440 | Motherboard: Super Micro X8SIL | Memory: 16GB DDR3 1066Mhz ECC UDIMM | HBA: Dell Perc H200 (Flashed to IT Mode) | Drives: 3x 16TB Seagate Exos x16, 2x 6TB Seagate Enterprise, 1x 6TB WD RED

 

RENEKTON (NAS)

CPU: Intel Core i5 4570TE | Case: Fractal Design Define S | Memory: 16G DDR3 1333Mhz SODIMM | HBA: LSI 1068E (Flashed to IT Mode) | Storage: 4x 3TB Hitachi, 2x 3TB WD RED

Link to comment
https://linustechtips.com/topic/723520-what-should-i-do/#findComment-9206766
Share on other sites
Link to post
Share on other sites
Posted

RMA it. if you had issues they will probably come back.

I spent $2500 on building my PC and all i do with it is play no games atm & watch anime at 1080p(finally) watch YT and write essays...  nothing, it just sits there collecting dust...

Builds:

The Toaster Project! Northern Bee!

 

The original LAN PC build log! (Old, dead and replaced by The Toaster Project & 5.0)

Spoiler

"Here is some advice that might have gotten lost somewhere along the way in your life. 

 

#1. Treat others as you would like to be treated.

#2. It's best to keep your mouth shut; and appear to be stupid, rather than open it and remove all doubt.

#3. There is nothing "wrong" with being wrong. Learning from a mistake can be more valuable than not making one in the first place.

 

Follow these simple rules in life, and I promise you, things magically get easier. " - MageTank 31-10-2016

 

 

Link to comment
https://linustechtips.com/topic/723520-what-should-i-do/#findComment-9206819
Share on other sites
Link to post
Share on other sites
Posted
  • Author
5 minutes ago, Bananasplit_00 said:

RMA it. if you had issues they will probably come back.

Highly doubt the issues will be back... But main reason I don't wanan RMA means I'll be stuck with igpu for about a month or so.

Main PC:

CPU: Ryzen 5 3600  | GPU: RTX 2060 | PSU:  | Memory: Corsair Vengeance RGB 3200Mhz 16GB | OS Drive: Western Digital Black NVMe 250GB | Game Drive(s): Samsung 970 Evo 500GB | Motherboard:  | Case: Fractal Design Define R6 | Monitor(s):  | Keyboard:  | Mouse: Steelseries Sensei 310

 

NASUS (NAS)

CPU: Intel Xeon X3440 | Motherboard: Super Micro X8SIL | Memory: 16GB DDR3 1066Mhz ECC UDIMM | HBA: Dell Perc H200 (Flashed to IT Mode) | Drives: 3x 16TB Seagate Exos x16, 2x 6TB Seagate Enterprise, 1x 6TB WD RED

 

RENEKTON (NAS)

CPU: Intel Core i5 4570TE | Case: Fractal Design Define S | Memory: 16G DDR3 1333Mhz SODIMM | HBA: LSI 1068E (Flashed to IT Mode) | Storage: 4x 3TB Hitachi, 2x 3TB WD RED

Link to comment
https://linustechtips.com/topic/723520-what-should-i-do/#findComment-9206849
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Graphics Cards

×