Jump to content

What should I do ?

XenosTech
By XenosTech
in Graphics Cards
 Share
Posted

So I emailed Sapphire support a few weeks back because my 470 shut off my system twice while gaming and checking the gpu-z logs my chip had hit 90c not once but 4 times in a row that night. They told me to send it back and I have til the 6th of next month to send it to them.

 

So last week I flipped the fans on my 240 rad at the front of my case to pull instead of push and I noticed that my temps were back to normal for my gpu whether idling or full gaming load they were normal and by normal i mean 40-45c for idle and 65-70c while playing bf1 on ultra and I confirmed that with running kombustor for a full 24hrs and my highest temp at one point was 78c.

 

I mean everything seems normal for the past 2 weeks... should I still RMA the card ? 

CPU: Intel i7 7700K | GPU: ROG Strix GTX 1080Ti | PSU: Seasonic X-1250 (faulty) | Memory: Corsair Vengeance RGB 3200Mhz 16GB | OS Drive: Western Digital Black NVMe 250GB | Game Drive(s): Samsung 970 Evo 500GB, Hitachi 7K3000 3TB 3.5" | Motherboard: Gigabyte Z270x Gaming 7 | Case: Fractal Design Define S (No Window and modded front Panel) | Monitor(s): Dell S2716DG G-Sync 144Hz, Acer R240HY 60Hz (Dead) | Keyboard: G.SKILL RIPJAWS KM780R MX | Mouse: Steelseries Sensei 310 (Striked out parts are sold or dead, awaiting zen2 parts)

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
5 minutes ago, XenosTech said:

So I emailed Sapphire support a few weeks back because my 470 shut off my system twice while gaming and checking the gpu-z logs my chip had hit 90c not once but 4 times in a row that night. They told me to send it back and I have til the 6th of next month to send it to them.

 

So last week I flipped the fans on my 240 rad at the front of my case to pull instead of push and I noticed that my temps were back to normal for my gpu whether idling or full gaming load they were normal and by normal i mean 40-45c for idle and 65-70c while playing bf1 on ultra and I confirmed that with running kombustor for a full 24hrs and my highest temp at one point was 78c.

 

I mean everything seems normal for the past 2 weeks... should I still RMA the card ? 

Hi, 

 

maybe try getting back to Sapphire, see if they think you should RMA the card. Personally, if the issue does not appear again even after this change I think it's not necessary.

 

Also, are you using a custom fan curve for the GPU? Maybe try fiddling with that.

Quote and/or tag people using @ otherwise they don't get notified of your response!

 

The HUMBLE Computer:

AMD Ryzen 7 3700X • Noctua NH-U12A • ASUS STRIX X570-F • Corsair Vengeance LPX 32GB (2x16GB) DDR4 3200MHz CL16 • GIGABYTE Nvidia GTX1080 G1 • FRACTAL DESIGN Define C w/ blue Meshify C front • Corsair RM750x (2018) • OS: Kingston KC2000 1TB GAMES: Intel 660p 1TB DATA: Seagate Desktop 2TB • Acer Predator X34P 34" 3440x1440p 120 Hz IPS curved Ultrawide • Corsair STRAFE RGB Cherry MX Brown • Logitech G502 HERO / Logitech MX Master 3

 

Notebook:  HP Spectre x360 13" late 2018

Core i7 8550U • 16GB DDR3 RAM • 512GB NVMe SSD • 13" 1920x1080p 120 Hz IPS touchscreen • dual Thunderbolt 3

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
2 minutes ago, vojta.pokorny said:

Hi, 

 

maybe try getting back to Sapphire, see if they think you should RMA the card. Personally, if the issue does not appear again even after this change I think it's not necessary.

 

Also, are you using a custom fan curve for the GPU? Maybe try fiddling with that.

Yeah custom fan curve and my fans run at 100% past 80c but I did find it odd that the card hit 90c 4 times in a row and caused 4 back to back sudden shutdowns with the same fan curve and it didn't happen until the start of the month

CPU: Intel i7 7700K | GPU: ROG Strix GTX 1080Ti | PSU: Seasonic X-1250 (faulty) | Memory: Corsair Vengeance RGB 3200Mhz 16GB | OS Drive: Western Digital Black NVMe 250GB | Game Drive(s): Samsung 970 Evo 500GB, Hitachi 7K3000 3TB 3.5" | Motherboard: Gigabyte Z270x Gaming 7 | Case: Fractal Design Define S (No Window and modded front Panel) | Monitor(s): Dell S2716DG G-Sync 144Hz, Acer R240HY 60Hz (Dead) | Keyboard: G.SKILL RIPJAWS KM780R MX | Mouse: Steelseries Sensei 310 (Striked out parts are sold or dead, awaiting zen2 parts)

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

RMA it. if you had issues they will probably come back.

I spent $2500 on building my PC and all i do with it is play no games atm & watch anime at 1080p(finally) watch YT and write essays...  nothing, it just sits there collecting dust...

Builds:

The Toaster Project! Northern Bee!

 

The original LAN PC build log! (Old, dead and replaced by The Toaster Project & 5.0)

Spoiler

"Here is some advice that might have gotten lost somewhere along the way in your life. 

 

#1. Treat others as you would like to be treated.

#2. It's best to keep your mouth shut; and appear to be stupid, rather than open it and remove all doubt.

#3. There is nothing "wrong" with being wrong. Learning from a mistake can be more valuable than not making one in the first place.

 

Follow these simple rules in life, and I promise you, things magically get easier. " - MageTank 31-10-2016

 

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
5 minutes ago, Bananasplit_00 said:

RMA it. if you had issues they will probably come back.

Highly doubt the issues will be back... But main reason I don't wanan RMA means I'll be stuck with igpu for about a month or so.

CPU: Intel i7 7700K | GPU: ROG Strix GTX 1080Ti | PSU: Seasonic X-1250 (faulty) | Memory: Corsair Vengeance RGB 3200Mhz 16GB | OS Drive: Western Digital Black NVMe 250GB | Game Drive(s): Samsung 970 Evo 500GB, Hitachi 7K3000 3TB 3.5" | Motherboard: Gigabyte Z270x Gaming 7 | Case: Fractal Design Define S (No Window and modded front Panel) | Monitor(s): Dell S2716DG G-Sync 144Hz, Acer R240HY 60Hz (Dead) | Keyboard: G.SKILL RIPJAWS KM780R MX | Mouse: Steelseries Sensei 310 (Striked out parts are sold or dead, awaiting zen2 parts)

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Graphics Cards

×