Help! Ethernet not working!

[iAmHaydenn]

Hello guys.  I am having a problem with my PC that it won't connect to my internet via Ethernet.  I am running the latest Intel drivers for my Ethernet.  I am running a MSI H110M Gaming with Intel i219 LAN.  I also get this error when I try to reinstall the drivers.  Anything I can do to fix this?  I am running the latest update of Windows 10 Pro.

 

The error says

There is an issue with Microsoft Windows 10 that prevents the Intel Advanced Network Services feature from working correctly.  You may install this feature, although you will be unable to create Intel ANS Teams and VLans.  Do you wish to install the feature?

[ModerateSkill]

Hit yes?

[Jasun]

The service for controlling that might be disabled or something. Research a bit about that and see what the service name is and enable it.

[iAmHaydenn]

2 minutes ago, Jasun said:

The service for controlling that might be disabled or something. Research a bit about that and see what the service name is and enable it.

What do you mean by "The service for controlling"

[tt2468]

25 minutes ago, iAmHaydenn said:

What do you mean by "The service for controlling"

Don't bother. Just click yes on the dialogue.

[iAmHaydenn]

1 minute ago, tt2468 said:

Don't bother. Just click yes on the dialogue.

I did that and after that my PC wouldn't connect to my Ethernet network.  The cable works I know for sure,

[ModerateSkill]

Try running the "ipconfig" command in cmd as shown below and see if a default gateway is shown:

After this try pinging the router (default gateway IP). Using "ping *ipaddress*":

Or try navigating to the address in a browser:

If you're able to do this then your ethernet port and cable are definitely working at least and it is likely a driver or protocol problem.

 

Troubleshooting steps:

- Have you tried disabling the ethernet port adapter and re-enabling?

- Windows is sometimes able to fix the issue by diagnosing the adapters connection. Try this.