BSOD when using qbittorrent

[rattacko123]

Whenever I open qbittorrent I get a BSOD, sometime it happens immediately, sometimes after a few minutes. This behaviour only started yesterday and I could use some help!
following this tutorial: 

The google drive link is down below (also with the standalone dump files if you need them) although for some reason perfmon didn't work (still doing its thing for 10 minutes)

 

https://drive.google.com/drive/folders/0BxNf_qKrgqsjU1p4em43R3ZFZnc?usp=sharing 

 

System specs

·OS - Windows 10 64-bit 
I installed windows 10 fresh install (only 2 weeks old)
My computer is around 2 years old, some components (such as motherboard, cpu and ram) are 1 month old

· CPU - Intel Xeon E3 1230 V5
· Video Card -  Gigabyte g1 gaming GTX 970
· MotherBoard -  MSI Xeon E3 Krait Gaming V5 Workstation
· Power Supply - evga g2 1000w

sound card - Xonar U7

wifi card - ASUS PCE-AC68 

[JefferyD90]

4 minutes ago, rattacko123 said:

Whenever I open qbittorrent I get a BSOD, sometime it happens immediately, sometimes after a few minutes. This behaviour only started yesterday and I could use some help!
following this tutorial: 

The google drive link is down below (also with the standalone dump files if you need them) although for some reason perfmon didn't work (still doing its thing for 10 minutes)

 

https://drive.google.com/drive/folders/0BxNf_qKrgqsjU1p4em43R3ZFZnc?usp=sharing 

 

System specs

·OS - Windows 10 64-bit 
I installed windows 10 fresh install (only 2 weeks old)
My computer is around 2 years old, some components (such as motherboard, cpu and ram) are 1 month old

· CPU - Intel Xeon E3 1230 V5
· Video Card -  Gigabyte g1 gaming GTX 970
· MotherBoard -  MSI Xeon E3 Krait Gaming V5 Workstation
· Power Supply - evga g2 1000w

sound card - Xonar U7

wifi card - ASUS PCE-AC68 

My first question is what does event viewer say?  I've had this issue before and I think it was due to the wireless card (I have the ASUS PCE-AC68 as well)...

[rattacko123]

1 hour ago, JefferyD90 said:

My first question is what does event viewer say?  I've had this issue before and I think it was due to the wireless card (I have the ASUS PCE-AC68 as well)...

How do I check even viewer? all it says system shut down unexpectedly, and a computer has reported from a bug check. How do I check the dumps themselves?

[JefferyD90]

Just now, rattacko123 said:

How do I check even viewer? all it says system shut down unexpectedly, and a computer has reported from a bug check. How do I check the dumps themselves?

I didn't suggest any of the dumps.  Go to event viewer and look at what events are happening.  (PS error 41 is a generic error, do not report back regarding error 41, dig deeper)

[rattacko123]

1 minute ago, JefferyD90 said:

I didn't suggest any of the dumps.  Go to event viewer and look at what events are happening.  (PS error 41 is a generic error, do not report back regarding error 41, dig deeper)

there are like 4500 events, I can't look through all of them, how do I find BSOD events specifically?

[JefferyD90]

1 minute ago, rattacko123 said:

there are like 4500 events, I can't look through all of them, how do I find BSOD events specifically?

Well, the best way to do it is realize the time and date that you had the BSOD and then look at everything around that time.  That should narrow it down quite a bit.

[rattacko123]

oh wait, I found something

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />

  <EventID>3</EventID>

  <Version>1</Version>

  <Level>2</Level>

  <Task>2</Task>

  <Opcode>14</Opcode>

  <Keywords>0x8000000000000010</Keywords>

  <TimeCreated SystemTime="2016-12-06T10:25:22.954589200Z" />

  <EventRecordID>9</EventRecordID>

  <Correlation />

  <Execution ProcessID="4" ThreadID="148" />

  <Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>

  <Computer>DESKTOP-LITF6U0</Computer>

  <Security UserID="S-1-5-18" />

  </System>

- <EventData>

  <Data Name="SessionName">EventLog-AirSpaceChannel</Data>

  <Data Name="FileName">C:\Windows\System32\Winevt\Logs\AirSpaceChannel.etl</Data>

  <Data Name="ErrorCode">3221225864</Data>

  <Data Name="LoggingMode">8388737</Data>

  <Data Name="FailureReason">0</Data>

  </EventData>

  </Event>

 

airspacechannel appears to be something related to wifi card
the most recent one is BootCKCL, but nothing around the time of the BSOD

[JefferyD90]

1 minute ago, rattacko123 said:

oh wait, I found something

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />

  <EventID>3</EventID>

  <Version>1</Version>

  <Level>2</Level>

  <Task>2</Task>

  <Opcode>14</Opcode>

  <Keywords>0x8000000000000010</Keywords>

  <TimeCreated SystemTime="2016-12-06T10:25:22.954589200Z" />

  <EventRecordID>9</EventRecordID>

  <Correlation />

  <Execution ProcessID="4" ThreadID="148" />

  <Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>

  <Computer>DESKTOP-LITF6U0</Computer>

  <Security UserID="S-1-5-18" />

  </System>

- <EventData>

  <Data Name="SessionName">EventLog-AirSpaceChannel</Data>

  <Data Name="FileName">C:\Windows\System32\Winevt\Logs\AirSpaceChannel.etl</Data>

  <Data Name="ErrorCode">3221225864</Data>

  <Data Name="LoggingMode">8388737</Data>

  <Data Name="FailureReason">0</Data>

  </EventData>

  </Event>

That error code tells us nothing important.

[rattacko123]

found it I think 
Failed to connect to the driver: (-2147024894) The system cannot find the file specified. 
^^is that the right one?

Oh wait nvm that one is dropbox

[JefferyD90]

2 minutes ago, rattacko123 said:

found it I think 
Failed to connect to the driver: (-2147024894) The system cannot find the file specified. 
^^is that the right one?

Oh wait nvm that one is dropbox

You should be looking (typically) in "Application", "Security", and "System" as a rule of thumb.  Anything else probably isn't going to be very helpful.

 

You're more than welcome to send them to me and I can look and see what I find.

[rattacko123]

OK I think I may have found it error 

Microsoft-Windows-DistributedCOM
https://answers.microsoft.com/en-us/windows/forum/windows_7-performance/error-microsoft-windows-distributedcom-id10010/481acdc3-3402-40ac-af9a-330908fd5754
appears to be wifi driver, also says an app didn't start or something

[JefferyD90]

5 minutes ago, rattacko123 said:

found it I think 
Failed to connect to the driver: (-2147024894) The system cannot find the file specified. 
^^is that the right one?

Oh wait nvm that one is dropbox

You should be looking (typically) in "Application", "Security", and "System" as a rule of thumb.  Anything else probably isn't going to be very helpful.

 

You're more than welcome to send them to me and I can look and see what I find.

[rattacko123]

2 minutes ago, JefferyD90 said:

You should be looking (typically) in "Application", "Security", and "System" as a rule of thumb.  Anything else probably isn't going to be very helpful.

 

You're more than welcome to send them to me and I can look and see what I find.

ok it appears the BSOD happened at 12:34, gonna check that specific timeframe
Anything specific I need to look for? like what kind of error, and how do identify what is causing the error?

[JefferyD90]

1 minute ago, rattacko123 said:

ok it appears the BSOD happened at 12:34, gonna check that specific timeframe
Anything specific I need to look for? like what kind of error, and how do identify what is causing the error?

Well, if I knew what kind of error to look for I'd be able to tell you what the problem is...  That's why we look at Event Viewer.

[rattacko123]

Just now, JefferyD90 said:

Well, if I knew what kind of error to look for I'd be able to tell you what the problem is...  That's why we look at Event Viewer.

Ok, so how do I send them to you? via message or?...

[JefferyD90]

1 minute ago, rattacko123 said:

Ok, so how do I send them to you? via message or?...

Like if you're wanting me to look at it?  However you feel like.  I wouldn't just post them to the thread though.

[rattacko123]

7 minutes ago, JefferyD90 said:

Like if you're wanting me to look at it?  However you feel like.  I wouldn't just post them to the thread though.

Ok, I have sent you a message, there are 2 errors that I have found when looking through  "Application", "Security", and "System"
appears like wifi problem, now what method should I use to fix?

[JefferyD90]

4 minutes ago, rattacko123 said:

Ok, I have sent you a message, there are 2 errors that I have found when looking through  "Application", "Security", and "System"
appears like wifi problem, now what method should I use to fix?

Both the errors you reported to me seemed to be fairly unimportant errors that should not cause any kind of blue screen.

[rattacko123]

I'll try replicating the BSOD to see if I can get any useful errors out of it, I also need to check the error code as I forgot to mention that in the OP (I think it was something related to drivers, but idk). Meanwhile could you send me a link or something of how to fix if it's a wifi card issue?  Sorry if I am asking too much, thanks for your help! 

[rattacko123]

47 minutes ago, JefferyD90 said:

Both the errors you reported to me seemed to be fairly unimportant errors that should not cause any kind of blue screen.

I replicated the BSOD and the error is page fault in nonpaged area, sounds like a driver fault (most likely wifi driver) but I'll try reseting my page file to see if that works, will send you a message if I find any new errors

[JefferyD90]

Just now, rattacko123 said:

I replicated the BSOD and the error is page fault in nonpaged area, sounds like a driver fault (most likely wifi driver) but I'll try reseting my page file to see if that works, will send you a message if I find any new errors

Page Fault in Non Paged Area is 99% a driver issue or 1% memory issue.

[rattacko123]

Instead of making this thread, I should have installed older driver first, but anyway... Problem Solved!
I updated my motherboard BIOS, even reseated my graphics card to make sure, and installed the older driver for the wifi card (non region locked driver with included software) now I can change settings on my wifi card, and besides some issues that were solved by a simple restart, I can "download" again  

[rattacko123]

30 minutes ago, JefferyD90 said:

Page Fault in Non Paged Area is 99% a driver issue or 1% memory issue.

nvm problem is solved, thank you so much for your help! damn this event viewer stuff is a pain, and you have helped me to know where to look for these events, etc.

thanks!