I Need Help with SupremeFX

[TheBlueKingLP]

the Hi-Fi just no sound

 

motherboard: Rampage V Edition 10

OS: Windows 8.1

Driver: SupremeFX Hi-Fi Control Panel download from support page

 

WIndows can detect i connected a headphone to it

 

[spwath]

are you saying you don't get any sound when your headphones are plugged in?

[TheBlueKingLP]

5 minutes ago, spwath said:

are you saying you don't get any sound when your headphones are plugged in?

Yes,i am playing video,and this

say playing sound

[MrPants_]

Right click the sound icon on your lower right, click playback devices and select your headphones?

[TheBlueKingLP]

.

[TheBlueKingLP]

2 minutes ago, MrAwesomepants said:

Right click the sound icon on your lower right, click playback devices and select your headphones?

I selected my SupremeFX Hi-Fi

[MrPants_]

Are your headphones plugged into the right port? Try using the one on the Front IO and check if that one works

 

[TheBlueKingLP]

1 minute ago, MrAwesomepants said:

Are your headphones plugged into the right port? Try using the one on the Front IO and check if that one works

 

No,i want to use the SupremeFX Hi-Fi and Just the Hi-Fi no sound

[MrPants_]

4 minutes ago, TheBlueKingLP said:

No,i want to use the SupremeFX Hi-Fi and Just the Hi-Fi no sound

Maybe it might be the ports are damaged? Try going to the control panel, then to hardware and sound, then sound. You should see something called manage audio devices. Set your headphones as the default and that should fix your problem maybe idk

[TheBlueKingLP]

Just now, MrAwesomepants said:

Maybe it might be the ports are damaged? Try going to the control panel, then to hardware and sound, then sound. You should see something called manage audio devices. Set your headphones as the default and that should fix your problem maybe idk

I tried,but still no sound

[TheBlueKingLP]

anyone can help me?

[Guest]

6 hours ago, TheBlueKingLP said:

anyone can help me?

 

Where are your headphones plugged in?

[TheBlueKingLP]

6 hours ago, SSL said:

 

Where are your headphones plugged in?

my HI-FI

[Guest]

6 minutes ago, TheBlueKingLP said:

my HI-FI

 

Please be more specific. Which exact port? How is it labelled? How is the audio unit connected to your system?

[TheBlueKingLP]

1 minute ago, SSL said:

 

Please be more specific. Which exact port? How is it labelled? How is the audio unit connected to your system?

Windows find my headphone,and this bar  Is moving,but still no sound

[Guest]

1 minute ago, TheBlueKingLP said:

Windows find my headphone,and this bar  Is moving,but still no sound

 

Please work with me and answer my questions. If you refuse, I can't (and won't) help you.

[TheBlueKingLP]

9 minutes ago, SSL said:

 

Please work with me and answer my questions. If you refuse, I can't (and won't) help you.

This port 

 

and the Hi-Fi is connected with the usb header cable

[Guest]

Just now, TheBlueKingLP said:

This port 

 

And how does the SupremeFx unit connect to your motherboard? An internal USB header?

[TheBlueKingLP]

 

1 minute ago, SSL said:

 

And how does the SupremeFx unit connect to your motherboard? An internal USB header?

Yes,USB Header cable

[Guest]

2 minutes ago, TheBlueKingLP said:

 

Yes,USB Header cable

 

What happens when you turn that knob on the front of the hi-fi thing?

[TheBlueKingLP]

5 minutes ago, SSL said:

 

What happens when you turn that knob on the front of the hi-fi thing?

Nothing happens

[Guest]

3 minutes ago, TheBlueKingLP said:

Nothing happens

 

I've done a little digging online and come up with no solutions; however, this seems to be a known driver issue with this unit under windows 10. I would expect windows 8.1 to be better, but wth.

 

I would try to downgrade the drivers for that unit if you can, and open a ticket with Asus support.

[TheBlueKingLP]

1 minute ago, SSL said:

 

I've done a little digging online and come up with no solutions; however, this seems to be a known driver issue with this unit under windows 10. I would expect windows 8.1 to be better, but wth.

 

I would try to downgrade the drivers for that unit if you can, and open a ticket with Asus support.

I am using windows 8.1 now

[Guest]

4 minutes ago, TheBlueKingLP said:

I am using windows 8.1 now

 

I get that.

My first suggestion is to downgrade the SupremeFX DRIVERS if and only if older versions are available. I don't know if that is the case.

 

I also suggest opening a support ticket with Asus.

[TheBlueKingLP]

2 minutes ago, SSL said:

 

I get that.

My first suggestion is to downgrade the SupremeFX DRIVERS if and only if older versions are available. I don't know if that is the case.

 

I also suggest opening a support ticket with Asus.

Where can i download older driver version?