Computer not getting internet?

[Tm_Carbon]

So after turning on my computer today it cannot connect to my internet via wifi or ethernet. I have turned the computer and the router off to try to get it to connect again but it will not. I have 3 other devices that are currently using the internet with no issue so I am unsure whether my wifi card and the ethernet port on my motherboard have gone bad or if something else has gone wrong? 

 

Any help would be appreciated in getting my main pc back online.

[KSores]

Do you have the right drivers?

[doomsriker]

4 minutes ago, Tm_Carbon said:

So after turning on my computer today it cannot connect to my internet via wifi or ethernet. I have turned the computer and the router off to try to get it to connect again but it will not. I have 3 other devices that are currently using the internet with no issue so I am unsure whether my wifi card and the ethernet port on my motherboard have gone bad or if something else has gone wrong? 

 

Any help would be appreciated in getting my main pc back online.

What OS?

[Tm_Carbon]

1 minute ago, KSores said:

Do you have the right drivers?

I am assuming I have the right drivers as my computer was working 2 days ago. I went into device manager and it says that the best driver software is already installed and the devices are working.

 

1 minute ago, doomsriker said:

What OS?

I am using windows 10.

[doomsriker]

2 minutes ago, Tm_Carbon said:

I am assuming I have the right drivers as my computer was working 2 days ago. I went into device manager and it says that the best driver software is already installed and the devices are working.

 

I am using windows 10.

hmm. does direct Ethernet work?

[Tm_Carbon]

1 minute ago, doomsriker said:

hmm. does direct Ethernet work?

Direct ethernet does not work from the wifi extender I have next to my computer. The extender is working properly so it shouldn't be the issue and I've used the ethernet port on it before.

[corrado33]

5 minutes ago, Tm_Carbon said:

Direct ethernet does not work from the wifi extender I have next to my computer. The extender is working properly so it shouldn't be the issue and I've used the ethernet port on it before.

Are you SURE it's working properly? Do other computers work if you plug them into the ethernet port?

[Tm_Carbon]

8 minutes ago, corrado33 said:

Are you SURE it's working properly? Do other computers work if you plug them into the ethernet port?

Just used it on a older laptop we had lying around and it worked fine.

[corrado33]

When you look at the adapter properties, what do they say?

 

Have you restarted your computer since then?

 

Does the wifi icon appear in the system tray?

[Tm_Carbon]

Just now, corrado33 said:

When you look at the adapter properties, what do they say?

 

Have you restarted your computer since then?

On the computer that can't connect to the internet both the wireless LAN card and ethernet configuration properties say the device is working. I have also restarted my computer since this happened.

[Tm_Carbon]

Well I tried uninstalling and reinstalling my wireless card and now my ethernet and wireless are working again. Don't know what the issue is but it seems to be fixed for now.