Monitor/graphics cards malfunctioning, which one?

[The Priest of YouTube]

UPDATE: 

I have been patient, updated this thread regularly with information that would help you tech-savvy people to pinpoint which component is at fault here,

but now I have been ignored for almost a week.

 

Honestly, this has got to be the worst tech forum I've been on. I've made the explanation for what the issue is as detailed as possible so that

some more tech-savvy person *SHOULD* be able to point to which component is at fault here. But all I get is a reply from one person

(who never bothered to come back after I updated the thread with more information that would help me pinpoint what is causing the problem),

and despite this thread having been read over 160 TIMES, I don't get ANY help from you guys whatsoever. I'm fucking fed up with this.

 

Seriously, fuck all of you. Thanks for the help guys. I'll just buy two new graphics cards and hope that they were at fault.

If not, then fuck it, I'll buy a new fucking monitor as well. Could of saved an awful lot of money on this, but when no one wants to

help, then this is the alternative that I'm left with. Fuck you.

----------------------------------------------------------------------------------------------

 

About a week ago, I had some issues getting a game to work properly. After spending hours and hours trying to make it work, I had reached my boiling point and kicked my PC pretty hard on the side panel so it hit the wall (stupid, I know). The displayport cable that goes from my main monitor, my Acer 27" Predator XB271HU, and into my GTX980 Ti was ripped out of the displayport port of the graphics card in the process:

Spoiler

 

This piece of the connector was still inside the displayport port on the graphics card, but the rest of the cable got ripped out:

Spoiler

Spoiler

Spoiler

Ever since then, once or twice per day (usually), my main monitor - my Acer Predator XB271HU goes black and says "No Signal". This can happen at any time, and there is no pattern to it. It has happened when I'm playing a game, watching a movie, and browsing the internet.

 

What's strange is that the main monitor doesn't *actually* seem to have its signal lost 100% because Windows doesn't move everything over to my 2nd monitor. Also, if I was playing a game, the game still runs and the audio can still be heard even though the main monitor says "No Signal". And if I go into display settings in Windows control panel, the main monitor is still detected.

 

It's also worth noting that the 2nd monitor (which uses HDMI) doesn't have this problem at all. It's only the main monitor that's having the signal issue since last week. At first, I thought that maybe the displayport port on the graphics card might have been damaged after the cable got ripped out when I kicked my PC across the room, so I moved the bottom card to where the top card was, and hooked up my monitors to the card that used to be at the bottom, but that didn't fix the issue.

 

I'm not sure if it's the graphics card or the monitor that's malfunctioning as a result of this. I was thinking it might have sent a power surge through either one of them, due to how the cable got ripped out. Would someone please help me figure out which of them is causing the issue?

--------------------------------------------------------------------------------------------------------------------

UPDATE 11th of November:

I haven't tried UberGamerKing's advice yet ("if you have any displayport to HDMI adapter, try plugging the HDMI end in your GPU, and the DSP in your monitor, and vice versa, and see which way round works, if either") as I'm still waiting for a displayport to HDMI adapter, I don't have one so I had to order it online.

However, today I was playing a game and my PC shut down out nowhere, and then rebooted automatically. I didn't get a BSOD, no error, no warning, nothing. Could it be the graphics card that is malfunctioning then, and not the monitor? I mean, to me it seems slightly odd that an issue with one of the monitors would cause the entire PC to shut down on its own.

 

 

Part of me is beginning to think that it might be the power supply that's malfunctioning, or could the graphics card cause a PC to shut down if it's having issues? I'm about to buy a new graphics card tomorrow if it turns out that that's the culprit, but I need to hear what you guys think is the most likely cause first. To sum this all up:

 

 

1. Kicked my PC on the side panel. The cable was ripped out of the graphics card (pictures of that in the first post). I had an extra displayport cable laying around, so I threw the broken cable away and used the other one.

 

2. After this, my main monitor would lose signal randomly, usually once or twice per day. The first few times this happened, it would simply go black and lose signal. Now it flickers and then loses signal. If I unplug the displayport cable on the graphics card and plug it back in, the monitor gets it signal back and is back to normal, until it happens again (which can be several hours later, or even a day later). Thinking maybe, somehow, the other displayport cable might be at fault, I ordered a new one online. Using the brand new displayport cable now; didn't help.

 

3. Temperatures on the graphics cards are normal, so overheating is not what's causing this.

 

4. I switched the top card to where the bottom card was, as I assumed that the top card might have its ports fucked over after one of the cables got ripped out. Didn't help.

 

5. Thinking it was a driver issue, as I had installed a new Nvidia driver on that same day that I kicked my PC and the problems began, I ran DDU and installed the driver I was using before. Didn't help.

 

6. Today I experienced a different issue. In the middle of a game, my PC shut down on its own without warning and rebooted automatically. The "lost signal" issue has been going on for a week now, but it has never done this before. This time I didn't get a "lost signal" message before the PC shut itself down, no BSOD, no error message, absolutely nothing.

 

 

UPDATE:

I began to notice now that 80% of the time that this happens, I'm playing a game. It also happens outside of games, but far less. Still, it only happens on the main monitor, but that could be because that's where all the 3D stuff from games is in. Is it safe to say that it's the graphics cards that are failing then?

[The_Denks]

Displayport has a locking mechaism designed to prevent the cable coming out

If you hit it hard enough to make it break and come out, im not surprised.

The connector on the monitor is broken then

[The Priest of YouTube]

1 minute ago, UberGamerKing said:

Displayport has a locking mechaism designed to prevent the cable coming out

If you hit it hard enough to make it break and come out, im not surprised.

The connector on the monitor end is broken

True, but the end of the cable that was hooked up to the monitor had no visible damage whatsoever. The end that was hooked up to the graphics card was the one that got badly damaged. 

[The_Denks]

Just now, The Priest of YouTube said:

True, but the end of the cable that was hooked up to the monitor had no visible damage whatsoever. The end that was hooked up to the graphics card was the one that got badly damaged. 

Well you said the cable was ripped out of the monitor, correct?

I presumed it was the monitor's fault, as that was where the came broke out of.

 

If you have any displayport to HDMI adapter, try plugging the HDMI end in your GPU, and the DSP in your monitor, and vice versa, and see which way round works, if either

[The Priest of YouTube]

7 minutes ago, UberGamerKing said:

Well you said the cable was ripped out of the monitor, correct?

I presumed it was the monitor's fault, as that was where the came broke out of.

 

If you have any displayport to HDMI adapter, try plugging the HDMI end in your GPU, and the DSP in your monitor, and vice versa, and see which way round works, if either

Just saw that now, I fixed it. I meant to say that the cable that went into the main monitor got ripped out of the graphics card. Also, I moved the bottom card to where the top card was after I began having issues. So the displayport port the main monitor is connected to is not the same one, it's not even the same card.

[The Priest of YouTube]

UPDATE:

I haven't tried UberGamerKing's advice yet as I'm still waiting for a displayport to HDMI adapter, I don't have one so I had to order it online.

However, today I was playing a game and my PC shut down out nowhere, and then rebooted automatically. I didn't get a BSOD, no error, no warning, nothing. Could it be the graphics card that is malfunctioning then, and not the monitor? I mean, to me it seems slightly odd that an issue with one of the monitors would cause the entire PC to shut down on its own.

 

 

Part of me is beginning to think that it might be the power supply that's malfunctioning, or could the graphics card cause a PC to shut down if it's having issues? I'm about to buy a new graphics card tomorrow if it turns out that that's the culprit, but I need to hear what you guys think is the most likely cause first.

 

 

[The Priest of YouTube]

Come on mates, I really need some help here. It's no fun playing a game and having it all go to shit in the middle of it. I just want to get this fixed, surely at least one of you would know what these issues I have described would mean? Is it the power supply, the monitor, or the graphics card(s)?

[The Priest of YouTube]

92 views and only 1 person has answered? Come on, I'm just trying to fix the problem. Trust me when I say that it's no fun to have your PC go to shit in the middle of a game :l

[The Priest of YouTube]

121 views now, and only one response. For fucks sake guys, this is getting ridiculous... 

 

At least one of you must know what these symptoms could indicate. Is it the graphics card, the monitor, or the power supply? I want to get this damned thing fixed, but I'm not going to just buy a graphics card or a new monitor without knowing which one is failing.

[The Priest of YouTube]

UPDATE:

I began to notice now that 80% of the time that this happens, I'm playing a game. It also happens outside of games, but far less. Still, it only happens on the main monitor, but that could be because that's where all the 3D stuff from games is in. Is it safe to say that it's the graphics cards that are failing then?

[The Priest of YouTube]

147 views and only one response. What is wrong with you people?

At least one of you MUST know what these issues would point to.

I've given you all the information on what happens, when, and how.

It all has to point to one component failing, but I have no idea which one.

 

Is it the graphics card, the power supply, or the monitor?

[The Priest of YouTube]

I have been patient, updated this thread regularly with information that would help you tech-savvy people to pinpoint which component is at fault here,

but now I have been ignored for almost a week.

 

Honestly, this has got to be the worst tech forum I've been on. I've made the explanation for what the issue is as detailed as possible so that

some more tech-savvy person *SHOULD* be able to point to which component is at fault here. But all I get is a reply from one person

(who never bothered to come back after I updated the thread with more information that would help me pinpoint what is causing the problem),

and despite this thread having been read over 160 TIMES, I don't get ANY help from you guys whatsoever. I'm fucking fed up with this.

 

Seriously, fuck all of you. Thanks for the help guys. I'll just buy two new graphics cards and hope that they were at fault.

If not, then fuck it, I'll buy a new fucking monitor as well. Could of saved a lot of money on this, but when no one wants to

help, then this is the alternative that I'm left with. Fuck you.