PC randomly shuts down (software problem)

[ZeroDollarz]

System Specs 
Windows 8.1 
GTX 970  > 368.81 and 372.70 ( doesn't matter )

2500k @ 4.5ghz > I have been running this for several years now. OC is not the issue
16gb 1333mhz  - ram is mix match but has been stress tested with the CPU to guarantee they are compatible 
SSD1 - adata SP920 128gb (OS and some programs)
SSD2 - Sandisk z400s 256GB (games)
HDD WD PURPLE 8TB 5400rpm
PSU _ seasonic 1050w 80+gold

WHAT I HAVE TRIED and it did NOT help

Reseating every component and changing thermal paste ( in progress)

Removing soundcard ( increaced the time between shutdowns )
Running without UPS ( no change )

Disconecting the case button (in progress)
Turning SIMPLINK on my tv OFF ( in progress)

Scanning with windows defender (nothing found)

THE PROBLEM
I am almost 99% certain the issue is not hardware. Temps are great, stressing the system doesn't cause the issue. It always happens in the middle of nothing usually after 9 or 10 hours of nonstop operation. The problem is that once it happens it stats happening more often (2nd picture). Windows reports it as not properly shutdown. 

WHAT HAPPENS

The computer shutdowns like the power is has been cut via holding the power button AND the system restarts (even though in UEFI I have set it up to stay OFF on powerloss)  

It does not restart since there is spends a second or two more sitting off then a regular restart

 

I can't reproduce the issue. Since it happens at such huge intervals.

[raphidy]

Please link dump files, if software do you mind to clean install the OS?

[kosamchetoo]

Check your Event Viewer for critical errors.

[ZeroDollarz]

Yes clean install is out of the picture, I have some important work I need to do and to reinstall every program I use will take too long. 

[thomascook0404]

dump files will be need without that we cant see whats wrong

[ZeroDollarz]

where is the dump

[ZeroDollarz]

does this help?
 

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          9/19/2016 16:40:02
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (2)
User:          SYSTEM
Computer:      WorkStation2
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>3</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2016-09-19T13:40:02.511952300Z" />
    <EventRecordID>23515</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>WorkStation2</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
  </EventData>
</Event>

 

[done12many2]

I didn't see where you tested without an overclock on your list?

 

Immediate shutdowns such as those that you are experiencing are generally CPU cache or RAM related.  In an overclocked state, the likelihood of those issues appearing increases greatly.  

[ZeroDollarz]

I have been running this 24/7 for 4 years... no problem.......

[done12many2]

1 minute ago, ZeroDollarz said:

I have been running this 24/7 for 4 years... no problem.......

 

Overclocks change over the years.  Especially that long.  No need to believe, just offering some first hand advice.

[ZeroDollarz]

Just now, done12many2 said:

 

Overclocks change over the years.  Especially that long.  No need to believe, just offering some first hand advise.

How can it be the OC when stress testing doesn't trigger it ??!

[done12many2]

Just now, ZeroDollarz said:

How can it be the OC when stress testing doesn't trigger it ??!

 

I started to type a long explanation addressing this, but I can tell you ain't having it, so with that, I'll leave you to your hunt for a solution.  

 

I wish you the best.  These things can be fun.  Okay, not really, but sometimes the answer is right in front of you.

[ZeroDollarz]

9 minutes ago, done12many2 said:

 

I started to type a long explanation addressing this, but I can tell you ain't having it, so with that, I'll leave you to your hunt for a solution.  

 

I wish you the best.  These things can be fun.  Okay, not really, but sometimes the answer is right in front of you.

Don't get me wrong, I need the help but this is not the issue and it not worth it to dig where the problem doesn't lie. The only new thing in the system is the brand new 8TB WD purple and I am sure that even If I pull it out it will still crash. 

[raphidy]

22 minutes ago, ZeroDollarz said:

does this help?
 

snip

Not really. Please use quote so I can see that you respond.

 

Please use these instruction: http://www.sevenforums.com/tutorials/179397-dump-files-upload-sevenforums.html

How to configure to have full dump, etc: http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

 

As the other said. Did you even stock clock before posting?

Also, if you don't want to wipe, create a partition of use another free hdd to install an OS and test the system with a clean OS. As you seem sure that's software.

[done12many2]

2 minutes ago, ZeroDollarz said:

Don't get me wrong, I need the help but this is not the issue and it not worth it to dig where the problem doesn't lie. The only new thing in the system is the brand new 8TB WD purple and I am sure that even If I pull it out it will still crash. 

 

You've done all the stuff listed in your OP, but you consider loading defaults in BIOS, which literally takes 2 seconds "not worth it to dig".  

 

Let's do the most obvious step last, right?  

 

 

[ZeroDollarz]

9 minutes ago, raphidy said:

Not really. Please use quote so I can see that you respond.

 

Please use these instruction: http://www.sevenforums.com/tutorials/179397-dump-files-upload-sevenforums.html

How to configure to have full dump, etc: http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

 

As the other said. Did you even stock clock before posting?

Also, if you don't want to wipe, create a partition of use another free hdd to install an OS and test the system with a clean OS. As you seem sure that's software.

Do you need mini dump or complete or what, I have 16 gb of ram What if the file is 16gigs  

[raphidy]

Just now, ZeroDollarz said:

Do you need mini dump or complete or what, I have 16 gb of ram What if the file is 16gigs  

We'll try mini dump for now. Upload it in dropbox or else so I can download it when at home.

[ZeroDollarz]

1 minute ago, raphidy said:

We'll try mini dump for now. Upload it in dropbox or else so I can download it when at home.

1 minute ago, raphidy said:

We'll try mini dump for now. Upload it in dropbox or else so I can download it when at home.

cool, now we wait for the PC to take a fresh miniDUMP....