NEW ASUS B150I PRO GAMING AURA MOBO PROBLEMS

[utkal]

I live in east coast INDIA

I BROUGHT PROC, MOBO,RAM (approx 500 USD)IN JUNE 1ST WEEK(from a distributor), system had problems from beginning specifically it unexpectedly stops responding nothing works except shutting psu off  directly.(every other component was from a previous 3rd gen i5 build win 10 64 bit and those were working fine in that config).no errors  in any drive. " didnot get any error at all and i did not get any errors before also(visual or sound)"

1. even immediately after starting the pc

2. sometimes even  when ram usage is 2.5 gb or below( doing basic stuff Mozilla or chrome  browsing10-15 tab open, torrent download,idm, seeing movies all at the same time), but while doing gaming (cs go only)
3. it occurred at least twice in a week or more,till i  logged a complaint with asus cc who directed me to service centre but i had contact in national distributor local office(350 km from my home) who handled the issue(they kept   the board for 2-3 days and notified that it had issue and they will provide Replacement, i gave them only the board on AUG 4TH,2016 got it back on  AUG 26th, 2016.

4.i installed every thing in the cabinet  yesterday,formatted with win 10 64bit ,updated drivers installed steam,origin,u torrent, norton security(came with mobo dvd),adobe,asus ai suite,aura software,vlc,idm,mozilla(these software were previously installed in the new rig of june ,2016)

5 after updating every thing , i started  browsing in mozilla(10 tabs open)downloading some youtube  vids  in idm, copied some other vids to my moto g3 connect to computer,watching a movie all simultaneously(approx 2.5 gb ram usage) ,system was continuously running  from 6pm then at 11pm system suddenly froze , i had to switch psu off  and then start the system and" didnot get any error at all and i did not get any errors before also(visual or sound)",i restart the system and continued  and every thing continues as above  except for disconnect mobile from system.when i woke up in morning the system had froze again  at 3am , had left system on all night , i did restart pc and again at 12pm it froze again when using vlc,idm,mozilla (all above software were installed in old system and i had them for 2- 3 months). I have not played anything on steam or origin yet.

MY CONFIG

INTEL   I5 6400

ASUS B150I PRO GAMING AURA(NON WIFI  EDITION)

ADATA 2133 8GB DDR4

CORSAIR VS 450W

SAMSUNG 850 EVO 250 GB

WD GREEN 1TB, BLUE 1TB

TP LINK WIFI 300mbps

CM HAF912 WINDOW

"PLEASE HELP" URGENT

[Tim Serious]

23 minutes ago, utkal said:

I live in east coast INDIA

I BROUGHT PROC, MOBO,RAM (approx 500 USD)IN JUNE 1ST WEEK(from a distributor), system had problems from beginning specifically it unexpectedly stops responding nothing works except shutting psu off  directly.(every other component was from a previous 3rd gen i5 build win 10 64 bit and those were working fine in that config).no errors  in any drive. " didnot get any error at all and i did not get any errors before also(visual or sound)"

1. even immediately after starting the pc

2. sometimes even  when ram usage is 2.5 gb or below( doing basic stuff Mozilla or chrome  browsing10-15 tab open, torrent download,idm, seeing movies all at the same time), but while doing gaming (cs go only)
3. it occurred at least twice in a week or more,till i  logged a complaint with asus cc who directed me to service centre but i had contact in national distributor local office(350 km from my home) who handled the issue(they kept   the board for 2-3 days and notified that it had issue and they will provide Replacement, i gave them only the board on AUG 4TH,2016 got it back on  AUG 26th, 2016.

4.i installed every thing in the cabinet  yesterday,formatted with win 10 64bit ,updated drivers installed steam,origin,u torrent, norton security(came with mobo dvd),adobe,asus ai suite,aura software,vlc,idm,mozilla(these software were previously installed in the new rig of june ,2016)

5 after updating every thing , i started  browsing in mozilla(10 tabs open)downloading some youtube  vids  in idm, copied some other vids to my moto g3 connect to computer,watching a movie all simultaneously(approx 2.5 gb ram usage) ,system was continuously running  from 6pm then at 11pm system suddenly froze , i had to switch psu off  and then start the system and" didnot get any error at all and i did not get any errors before also(visual or sound)",i restart the system and continued  and every thing continues as above  except for disconnect mobile from system.when i woke up in morning the system had froze again  at 3am , had left system on all night , i did restart pc and again at 12pm it froze again when using vlc,idm,mozilla (all above software were installed in old system and i had them for 2- 3 months). I have not played anything on steam or origin yet.

MY CONFIG

INTEL   I5 6400

ASUS B150I PRO GAMING AURA(NON WIFI  EDITION)

ADATA 2133 8GB DDR4

CORSAIR VS 450W

SAMSUNG 850 EVO 250 GB

WD GREEN 1TB, BLUE 1TB

TP LINK WIFI 300mbps

CM HAF912 WINDOW

"PLEASE HELP" URGENT

maybe ram can cause such problem but i am not sure  ..... some motherboard don't like some ram .... if u can get a 4gb ddr4 ram try that and try corsair or kingston ones.