PC won't work. PLEASE HELP

[Chace]

My PC will turn on and the windows will start and as its starting to

load the circles that loop around freeze. I've turned it on and off a thousand times and I also tried to rebolt from an old system save and still won't work. PLEASE HELP ME THANKS SO MUCH.

[samcool55]

Have you tried to refresh your system?

Does it work in safe mode?

Have you tried automatic repair?

[Leonard]

More information is needed like, system specs., is this a fresh install, what windows version are you trying to install?

 

Without knowing your system specifications, have you tried clearing your CMOS?

[sfxster]

Did you plugged a new device recently?

Try checking the hard disk for errors if you use one.

[Chace]

not sure what u mean by refreshing system but I have done automatic repair and didnt work. What's safe mode too? @samcool55

[Chace]

1 minute ago, sfxster said:

Did you plugged a new device recently?

Try checking the hard disk for errors if you use one.

how do I do this. I can't access my computer past load up screen.

[Chace]

2 minutes ago, Leonard said:

More information is needed like, system specs., is this a fresh install, what windows version are you trying to install?

 

Without knowing your system specifications, have you tried clearing your CMOS?

@Leonard computer specs are on my account page. Sorry I would copy and paste them but i'm on my phone and its difficult to coordinate. I have windows 10 and I have had my PC for like 2 months and it just did this now.

[samcool55]

3 minutes ago, Chace said:

not sure what u mean by refreshing system but I have done automatic repair and didnt work. What's safe mode too? @samcool55

Might be hard to explain but i'll give it a try.

When your motherboard is done POSTing and going to boot W10, there is a small time gap the system is idle.

What you have to do is tap the f8 key as fast as you can when the motherboard is almost done POSTing.

 

If it worked you are now in a menu that gives you all the options i mentioned.

Might take a few tries, it can be difficult on some systems.

 

If you really can't get in the menu, report back and we will probably have to dive into the bios then.

 

edit: lol i forgot to mention it's the f8 button you have to tap  my bad

[sfxster]

In case you can't do the above you're gonna need the USB or DVD disc you used to install Windows, there should be an option called 'Repair your computer'

Check this http://www.tomshardware.com/faq/id-2569556/safe-mode-windows.html

[Chace]

2 minutes ago, samcool55 said:

Might be hard to explain but i'll give it a try.

When your motherboard is done POSTing and going to boot W10, there is a small time gap the system is idle.

What you have to do is tap it as fast as you can when the motherboard is almost done POSTing.

 

If it worked you are now in a menu that gives you all the options i mentioned.

Might take a few tries, it can be difficult on some systems.

 

If you really can't get in the menu, report back and we will probably have to dive into the bios then.

@samcool55 if this is the menu you were referring too then yes. thank you for trying to help me

[samcool55]

Just now, Chace said:

@samcool55 if this is the menu you were referring too then yes. thank you for trying to help me

-snip-

 

Yeee that's it! Good! Now we can start trying things.

 

Let's try safe mode first.

Pick "start-up settings" and after that choose "enable safe mode".

I think it reboots then automaticly into save mode if it works. Don't exactly know i don't use W10.

[Chace]

3 minutes ago, samcool55 said:

Yeee that's it! Good! Now we can start trying things.

 

Let's try safe mode first.

Pick "start-up settings" and after that choose "enable safe mode".

I think it reboots then automaticly into save mode if it works. Don't exactly know i don't use W10.

@samcool55 ok I got into safe mode I think. Its just like my normal windows but the resolution is off. What should I do from here to try fix my PC?

[samcool55]

3 minutes ago, Chace said:

@samcool55 ok I got into safe mode I think. Its just like my normal windows but the resolution is off. What should I do from here to try fix my PC?

Yea it looks weird that's normal.

This is just to check if things aren't completely broken, the fact it works is a good sign and means there is hope to fix it.

 

Try to reboot it, sometimes getting into safe mode once magicly fixes stuff. (no joke i fixed some systems by just going into safe mode once).

If it isn't fixed, go back to the F8 menu and try the "start-up repair" option.

[Chace]

4 minutes ago, samcool55 said:

Yea it looks weird that's normal.

This is just to check if things aren't completely broken, the fact it works is a good sign and means there is hope to fix it.

 

Try to reboot it, sometimes getting into safe mode once magicly fixes stuff. (no joke i fixed some systems by just going into safe mode once).

If it isn't fixed, go back to the F8 menu and try the "start-up repair" option.

@samcool55 damn! I restarted it and the circles started to spin them froze in place again.  I tried 'start up repair' before and when it restarted it froze in place again. Athough I don't know much I think it has to do with drivers because a week ago my PC randomly restarted due to an error woth drivers. and I just ignored it.

[sfxster]

Try booting up on safe mode with network and download/install all the drivers again.