I'm having problem with the sound on my headphones , can anyone help ?

[blabla21]

Hello everyone.

 

I recently noticed a problem with the sound in my headphones (Kingston HyperX Cloud - the first one) where the sound after I plug in my headphones becomes kinda 'muffled' and a little muted (meaning I barely hear something).

 

After a little experimentation, I noticed that there is a crackling sound when trying to plug in the headphones in the jack port and that the sound muffling I said above apparently happens when the plug is plugged all the way in, and that the sound is back to normal when I pull the plug out very little, but if I do plug it out a little , then I hear static when I'm not doing anything.

 

I also hear crackle when moving some way the cable too.

 

I really tried to see if I can fix my problem through Google, but unfortunately since English is not my native language I was having a bit of difficulty finding the solution.

 

Some of the things I tried are:

- Plug the headphones in other ports (the headphones were always plugged in the control box here:http://media.kingston.com/support/downloads/Cloud_Headset_UserManual.pdf (Page 5)), the back port, the front (chassis) port, the problem is still there, but it seems the sound is WAY more muted/muffled with the control box then directly with other ports.

- Tried blowing out the dust from the plug and ports (didn't try the alcohol method yet where you clean it with very little alcohol both the ports and the plugs) still the same problem.

 

I really don't know what caused this problem to appear all of a sudden, it was working normally and great one day and then the next one I find myself dealing with some crackling and muffled noises.

 

If anyone has any suggestions hopefully you can help me.

 

If anyone needs any additional information which I might have left out simply ask.

 

Thanks in forward.

 

[nuttytechy]

Its either the jack on the lead or the headphone jack itself. It sounds to me excuse the pun, That its grounding on a live connection. Headphone lead jacks do not last for years unless they are built to destruction. Speaking from experience as a DJ, I think the headphones maybe on their way out. 

[blabla21]

Hey nuttytechy

.

Thanks for the reply.

 

Well I just tested Maid with the Flaxen Hair and other sample music you get with Windows 7 on my family's laptop and the headphones seem to behave normally and there is noticeable muffle when trying on my PC.

However there is sound change when moving my cable so I'm trying to see is the cable faulty.
I'm going to do more testing to see if the crackle and static sounds are there when trying to move the cable or something.

[blabla21]

Ok, I think I was wrong with the sound difference between the laptop and my PC, because the sounds still change when I plug out a little the headphone plug out of its port, this is especially noticeable in Starcraft II.

When the plug is pushed all the way in the sounds that plays when the buttons are pressed (in the main menu of the game) are barely heard, but when I pull the plug a little the sound of the buttons are normal like it should be but then there is this annoying static sound which is like a low pitch buzzing in my ears , it makes me feel uncomfortable .

Any suggestions ?

Thanks.

[blabla21]

Anyone able to help ?