Jump to content

Poor LG 34UC98 Singapore Support

lhanliang
By lhanliang
in Displays
 Share
Posted

Bought one LG 34UC98, first one came with a large bright pixel but LG support refuse to repair, managed to change with seller out of goodwill. Second unit same problem and whinning PSU, severe image retention problem and scratches on top panel, same too LG support refused to do anything and ignoring e-mails. Till now one month since last contact and yet no news on solution therefore not fit calling as "premium". After sales service and out of box quality worst than my $200+ dell or samsung monitor. I shall not say for other countries but for Singapore LG monitor is sure for Avoid! Avoid! Avoid!

IMG_20160614_2200101.jpg

IMG_20160626_0223371.jpg

IMG_20160626_0223400.jpg

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
6 minutes ago, lhanliang said:

Bought one LG 34UC98, first one came with a large bright pixel but LG support refuse to repair, managed to change with seller out of goodwill. Second unit same problem and whinning PSU, severe image retention problem and scratches on top panel, same too LG support refused to do anything and ignoring e-mails. Till now one month since last contact and yet no news on solution therefore not fit calling as "premium". After sales service and out of box quality worst than my $200+ dell or samsung monitor. I shall not say for other countries but for Singapore LG monitor is sure for Avoid! Avoid! Avoid!

IMG_20160614_2200101.jpg

IMG_20160626_0223371.jpg

IMG_20160626_0223400.jpg

I would never buy LG. Their products always go belly-up right outside of the warranty period, just sell the monitor and get a new one. Not an LG one.

2017 Gaming PC

Excellent value machine, keeps me going.

CPU: Intel Core i5-6600K | GPU: Nvidia GeForce GTX 1080 8GB | RAM: 16GB DDR4 | Motherboard: MSI Z170A XPOWER GAMING TITANIUM

PSU: Casecom 600W PSU | Case: Corsair Graphite 230T | SSD: Samsung 850 EVO 250GB | HDD: 3TB WD Blue

Dell XPS 15 9560

Beautiful laptop, in a stunning form factor.

CPU: Intel Core i7-7700HQ | GPU: Intel HD Graphics 630/Nvidia GeForce GTX 1050 (not mobile, full GPU) | RAM: 16GB DDR4 | SSD: 512GB SK Hynix SSD

Display: 4K IPS 100% Adobe RGB Touch Panel | I/O: Two USB 3.0 with PowerShare, HDMI, 3.5mm Headphone Jack, SD Card Slot, and Thunderbolt 3 USB-C

Samsung Galaxy S8 64GB | Samsung Galaxy Tab S2 9.7 32GB

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
3 minutes ago, AlphaGamer46 said:

I would never buy LG. Their products always go belly-up right outside of the warranty period, just sell the monitor and get a new one. Not an LG one.

True , my first LG monitor and will be the last for sure. I would not need a replacement just a repair and yet they do not wish to entertain. Only a sell and forget attitude which i believe that is the reason why they left the consumer market locally and their comeback still such low respect for consumers.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
16 minutes ago, ModuleLFS said:

Is that a YouTube page afterimage on there haha

yes , the image retention is so bad ! Guess what i am watching !

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Displays

×