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Why is my 8gb RAM Kit showing as 4GB?

Texan Mudkip
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Hi all,

I need some help. My 8GB Kingston Hyper FURY X kit is only showing up as 4GB, I moved which slots the RAM was in to no avail.

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One stick is probably dead

My Rig:  CPU: Core i7 4790K @4.8ghz  Motherboard: Asus Maximus Vii Hero  Ram: 4x4GB Corsair Vengeance Pro 2400mhz (Red)  Cooling: Corsair H105, 2x Corsair SP120 High Preformance Editions, Corsair AF 140 Quiet Edition  PSU: Corsair RM 850  GPU: EVGA GTX 980 SC ACX 2.0  Storage: Samsung 840 EVO 120GB, WD Blue 1TB  Case Corsair 760t (Black)  Keyboard: Razer Blackwidow Chroma  Mouse: Razer Deathadder Chroma  Headset: ATH-M50X Mic: Blue Yeti Blackout

 

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Just now, Texan Mudkip said:

Hi all,

I need some help. My 8GB Kingston Hyper FURY X kit is only showing up as 4GB, I moved which slots the RAM was in to no avail.

Is it a 2 stick kit or is it 1? A 32 bit OS should not matter here... do MSINFO32 in run or cmd and screen shot that please.

|Casual Rig| CPU: i5-6600k |MoBo: ROG Gene  |GPU: Asus 670 Direct CU2 |RAM: RipJaws 2400MHz 2x8GB DDR4 |Heatsink: H100i |Boot Drive: Samsung Evo SSD 240GB|Chassis:BitFenix Prodigy |Peripherals| Keyboard:DasKeyboard, Cherry MX Blue Switches,|Mouse: Corsair M40

|Server Specs| CPU: i7-3770k [OC'd @ 4.1GHz] |MoBo: Sabertooth Z77 |RAM: Corsair Vengeance 1600MHz 2x8GB |Boot Drive: Samsung 840 SSD 128GB|Storage Drive: 4 WD 3TB Red Drives Raid 5 |Chassis:Corsair 600t 

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1 minute ago, Luc401 said:

Is it a 2 stick kit or is it 1? A 32 bit OS should not matter here... do MSINFO32 in run or cmd and screen shot that please.

It's a 2 stick kit running on a 64-bit system heres a screenshot: http://imgur.com/k6p0ihT looks like it detects the 8 Gigs but isn't using it?

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5 minutes ago, Texan Mudkip said:

It's a 2 stick kit running on a 64-bit system heres a screenshot: http://imgur.com/k6p0ihT looks like it detects the 8 Gigs but isn't using it?

Hmm, which slots on you mobo are the sticks plugged into, did you read your MOBO manual about this? Also can I see task manager with the ram area?

|Casual Rig| CPU: i5-6600k |MoBo: ROG Gene  |GPU: Asus 670 Direct CU2 |RAM: RipJaws 2400MHz 2x8GB DDR4 |Heatsink: H100i |Boot Drive: Samsung Evo SSD 240GB|Chassis:BitFenix Prodigy |Peripherals| Keyboard:DasKeyboard, Cherry MX Blue Switches,|Mouse: Corsair M40

|Server Specs| CPU: i7-3770k [OC'd @ 4.1GHz] |MoBo: Sabertooth Z77 |RAM: Corsair Vengeance 1600MHz 2x8GB |Boot Drive: Samsung 840 SSD 128GB|Storage Drive: 4 WD 3TB Red Drives Raid 5 |Chassis:Corsair 600t 

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6 minutes ago, Luc401 said:

Hmm, which slots on you mobo are the sticks plugged into, did you read your MOBO manual about this? Also can I see task manager with the ram area?

Task manager screenshot: http://imgur.com/CNukk5N 

I'm going to go look for the manual

 

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6 minutes ago, Texan Mudkip said:

Task manager screenshot: http://imgur.com/CNukk5N 

I'm going to go look for the manual

 

is it possible that overclocking the HT can cause this?

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59 minutes ago, Texan Mudkip said:

is it possible that overclocking the HT can cause this?

HI, I had that problem, the solution for mewa to update the motherboard's bios, try that.

 

It was on an MSI mobo.

Main rig. Updated :D CPU: FX8350 @stock Cooler: Corsair h110 Motherboard: Ga-990fxa-ud5 Memory: Corsair Vengance 8Gigs 1866Mhz GPU: MSI GTX 970 SLI (blower cooler)  PSU: Cooler Master Silent pro 850w SSD: Corsair Force GT 60Gb HDD: WD 500 Caviar blue Case: Thermaltake core V71 Fan controler: NZXT Sentry
 
Secondary PC: CPU: i5 4670k @stock Cooler: Thermaltake NIC L/31 Motherboard: Asus Z97I-PLUS Memory: Corsair Vengance 8Gigs 2133Mhz GPU: ZOTAC GTX 780 (Titan cooler) PSU: Antec 520m Pro SSD: Corsair Force GT 60Gb HDD: WD 500 Caviar blue & WD 2TB Green Case: Thermaltake core V1

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