Do i really need an XB3 modem for comcast 250mbps?

[Truegamer1000]

I am only receiving 25mbps on my current modem, which is an old one(zoom series 1092, Model 5350). I should be getting 250mbps. The comcast assistant said that i needed an xb3 modem, is that true? 

Any recommendations on a cheap modem?

I already have a seperate router Asus rt-ac66u.

[TheKDub]

http://www.amazon.com/dp/B00YUU5628/ref=wl_it_dp_o_pC_nS_ttl?_encoding=UTF8&colid=WWK4D3M9D6RZ&coliid=I361O466HNDIJ6&psc=1
I've been looking at upgrading to this one, says it will do up to 343Mb/s down, 131Mb/s up.

Though seeing how you'll be getting 250Mb/s, you'll probably want a bit more on the up side.

 

 

And to answer your question, you don't have to use a comcast modem, even if they say you do, they're just trying to trick you into paying them more money.

[dave01978]

13 minutes ago, Truegamer1000 said:

I am only receiving 25mbps on my current modem, which is an old one(zoom series 1092, Model 5350). I should be getting 250mbps. The comcast assistant said that i needed an xb3 modem, is that true? 

Any recommendations on a cheap modem?

I already have a seperate router Asus rt-ac66u.

From what i seen that one is docis 3 and should be way above what your getting.  Are you using wifi or a hardwire connection?

[Truegamer1000]

6 minutes ago, TheKDub said:

http://www.amazon.com/dp/B00YUU5628/ref=wl_it_dp_o_pC_nS_ttl?_encoding=UTF8&colid=WWK4D3M9D6RZ&coliid=I361O466HNDIJ6&psc=1
I've been looking at upgrading to this one, says it will do up to 343Mb/s down, 131Mb/s up.

Though seeing how you'll be getting 250Mb/s, you'll probably want a bit more on the up side.

 

 

And to answer your question, you don't have to use a comcast modem, even if they say you do, they're just trying to trick you into paying them more money.

im on wired. They are saying that my house should be getting the 250mbps ,but that my modem is not compatible to receive the full speed.

I used this modem with 130mbps and 10mbps upload at my old home and it worked.

[TheKDub]

1 minute ago, Truegamer1000 said:

im on wired. They are saying that my house should be getting the 250mbps ,but that my modem is not compatible to receive the full speed.

I used this modem with 130mbps and 10mbps upload at my old home and it worked.

 

Looking at it, your modem's likely capable of the same as the one I linked.

Let me see if I can find once capable of 250Mb/s upload.

[Truegamer1000]

2 minutes ago, TheKDub said:

 

Looking at it, your modem's likely capable of the same as the one I linked.

Let me see if I can find once capable of 250Mb/s upload.

The only thing they pointed out was that it need 16 channel downstream. That's the only difference i see.

[TheKDub]

Just now, Truegamer1000 said:

The only thing they pointed out was that it need 16 channel downstream. That's the only difference i see.

http://www.amazon.com/5370-Certified-Comcast-XFINITY-Providers/dp/B015QKU7YC/ref=sr_1_1?s=pc&ie=UTF8&qid=1463110229&sr=1-1&keywords=16x8+modem

That one if you want to stick with a Zoom modem, or this one if you'd rather go with an Arris SurfBoard. (I'd choose the arris)

http://www.amazon.com/ARRIS-SURFboard-SB6183-DOCSIS-Cable/dp/B00MA5U1FW

[dave01978]

I would call and talk with actual tech support and not the first level you get.  

 

That modem should get more

Docis 3.0 needs at least 4 channels. And that would be a minimum if near150 download

Edited May 13, 2016 by dave01978