MSI Vortex does not support 64GB RAM

Sux2bu · April 16, 2016

You may need to check the Vortex out again Linus, wonderful machine but not what they've advertised.

I ordered one from one of MSI's authorized resellers about a month ago with 64GB and a couple days later they said they couldn't get it to boot with 64GB. Ended up ordering it with

32GB after close to a month waiting for what I'd previously ordered.

This is what was attempted by the builder:

Install 64GB 2666MHz (4x16GB) --> No boot
Install 64GB 2133MHz (4x16GB) --> No boot
Install 16GB 2133MHz (2x8GB) --> No boot
Install 16GB 2133MHz (1x16GB) --> Yes, does boot
Install 32GB 2133MHz (4x8GB) - standard configuration ---> Yes, does boot
Test the above on another system --> Same results
Test the above on 3rd system --> Same results

They right away contacted MSI and MSI hadn't even finished verifying ram for it, this on a system they had already released to retail.

From MSI on March 30: "Okay I have an update but since this is a new product we are still validating memory for this. I know currently we are doing the Samsung memory as far as G.Skill not sure when that will be."

From MSI on April 5: "As of right now nothing the latest update I got was that they are still working with Samsung and they did not give any time frame from Samsung as to when they would have anything on this. As of

right now the only suggestion would be for you to use only the 32gb of memory that the Vortex has been validated for."

So MSI admits as of April 5th only 32gb of ram has been validated. If it can run with 64GB why wouldn't MSI tell the builder what RAM to use.

This is inexcusable for MSI to have released this as a system that can run 64gb of ram when they themselves can't even get it to run.

Edited April 16, 2016 by Sux2bu

Moonzy · April 16, 2016

well skylake is picky with ram so...

not sure what ram kit they're using anyway

HPWebcamAble · April 16, 2016

21 minutes ago, Sux2bu said:

You may need to check the Vortex out again Linus, wonderful machine but not what they've advertised.

When did they advertise 64 GB?

Sux2bu · April 16, 2016

While MSI promises up to 64GB of RAM, it will only ship with a max of 32GB. You can double this yourself, but that would require buying four 16GB sticks and discarding -- or selling -- the 8GB ones that are included. This would be an expensive, and arguably pointless, upgrade for gaming purposes.

http://betanews.com/2016/03/16/msi-vortex-mini-gaming-pc-64gb-ddr4-intel-core-i7-skylake-dual-nvidia-gpu/

From their own website. Memory

DDR4-2133, 4 slots, up to 64GB

https://www.msi.com/product/vortex/Vortex-G65-6QF-SLI.html#hero-specification