New HDD & Error 0x8007045D

[nalvarez2007]

For Christmas I built my in-laws a new computer which included a 500GB HDD from Seagate. Two weeks ago while visiting they told me the computer stopped booting and weren't sure why. So upon inspection I noticed that their MBR became corrupted so I attempted to fix this using Bootrec. When I tried using Bootrec /fixmbr I was given the error "The request could not be performed because of an I/O device error" with the error code 0x8007045D. 

 

The computer is less than a month old so I don't think the HDD is dead, but I cannot fix it for the life of me. I've tried booting the Windows 10 recovery tool from two different USB thumb drives with the same error anytime I attempt to clean the disk using Diskpart. The only thing I haven't tried is booting from Linux to format the drive from an external OS, which is what I'm in the middle of doing. Does anyone have any advice as to how to proceed? Is the drive dead? I'm not really sure what to do at this point and replacing the drive is going to suck if the drive is dead.

 

Thank you in advance to anyone with any advice on the matter. 

[sebz2]

Reset Cmos Battery? Wild guess.

[Sir Asvald]

8 minutes ago, nalvarez2007 said:

For Christmas I built my in-laws a new computer which included a 500GB HDD from Seagate. Two weeks ago while visiting they told me the computer stopped booting and weren't sure why. So upon inspection I noticed that their MBR became corrupted so I attempted to fix this using Bootrec. When I tried using Bootrec /fixmbr I was given the error "The request could not be performed because of an I/O device error" with the error code 0x8007045D. 

 

The computer is less than a month old so I don't think the HDD is dead, but I cannot fix it for the life of me. I've tried booting the Windows 10 recovery tool from two different USB thumb drives with the same error anytime I attempt to clean the disk using Diskpart. The only thing I haven't tried is booting from Linux to format the drive from an external OS, which is what I'm in the middle of doing. Does anyone have any advice as to how to proceed? Is the drive dead? I'm not really sure what to do at this point and replacing the drive is going to suck if the drive is dead.

 

Thank you in advance to anyone with any advice on the matter. 

Try it on another PC, install windows on it. It has the same problem, Most likely it's dead.