i keep getting the same update from windows update

[Yongtjunkit]

hi,

 

i keep getting the same update over and over again in windows 10 windows update.

my laptop is x550cc 

 

the name of the update is asus-other hardware- asus surport devices

 

thanks in advance

Edited February 3, 2016 by Yongtjunkit
added thanks in advance

[LawrenceBarnes2013]

is it and Important Update ? 

[Godlygamer23]

How many times have you installed it?

[Yongtjunkit]

1 hour ago, LawrenceBarnes2013 said:

is it and Important Update ? 

I've no idea as I'm running Windows 10, but I think it's a driver 

1 hour ago, Godlygamer23 said:

How many times have you installed it?

More than 2 times probably about 5

[LawrenceBarnes2013]

6 minutes ago, Yongtjunkit said:

I've no idea as I'm running Windows 10, but I think it's a driver 

 

in configuration panel under windows update, it should be listed under Important updates not Facultif, than screw it, they'll fix it once detected 

[Yongtjunkit]

9 minutes ago, LawrenceBarnes2013 said:

in configuration panel under windows update, it should be listed under Important updates not Facultif, than screw it, they'll fix it once detected 

There's no window update in the control panel, only settings. And the settings doesn't not categorize the update but driver update are most likely to be optional but windows 10 keeps installing the update 

[Yongtjunkit]

40 minutes ago, LawrenceBarnes2013 said:

in configuration panel under windows update, it should be listed under Important updates not Facultif, than screw it, they'll fix it once detected 

There's no window update in the control panel, only settings. And the settings doesn't not categorize the update but driver update are most likely to be optional but windows 10 keeps installing the update. If there's something called configuration panel, please show me how to acess it, the update keeps installing over and over again and it's requiring me to restart, very annoying 

[LawrenceBarnes2013]

12 minutes ago, Yongtjunkit said:

There's no window update in the control panel, only settings. And the settings doesn't not categorize the update but driver update are most likely to be optional but windows 10 keeps installing the update. If there's something called configuration panel, please show me how to acess it, the update keeps installing over and over again and it's requiring me to restart, very annoying 

 

12 minutes ago, Yongtjunkit said:

 

When the update is installing, stop it, now you'll see two categories, see witch one is it classified under 

[obsidian1200]

When Windows update tries to install this driver update, does it show as successful in the logs? Or does it prompt for a retry and produce an error code? You can check the log by going to Updates -> Advanced Options -> View your update history

[Yongtjunkit]

2 hours ago, obsidian1200 said:

When Windows update tries to install this driver update, does it show as successful in the logs? Or does it prompt for a retry and produce an error code? You can check the log by going to Updates -> Advanced Options -> View your update history

It says that the update is successful 

 

Update : I've already installed the update 10 times and it keeps appearing over and over again 

Edited February 4, 2016 by Yongtjunkit
Added some information

[Yongtjunkit]

20 hours ago, LawrenceBarnes2013 said:

 

When the update is installing, stop it, now you'll see two categories, see witch one is it classified under 

There's no cancel button in Windows 10 settings app and there's no windows update in control panel 

[LawrenceBarnes2013]

when the update is down loading, open it up from task bar, there is a cancel button there