Booting in a res lower than Native

[BrandonTheCat]

Heyo, 

 

So I've been getting this problem a lot lately, so I'll state my hardware first: 

ASUS PB287Q 4K monitor being ran off display port 1.2

GTX 980 

Windows 10

Thats about all that matters, I'll post any more if needed

 

Anyways, my PC refuses to run in the native res (4K60) I have visited the Nvidia control panel and the control panel through windows, and the maximum resolution I can output is 2560x1600 (At least thats what it says). I have been able to output at 4K 60 before, but this happens whenever I restart. Fix? 

Thanks for any help  

[App4that]

So it's your desktop you're trying to run in 4k? Is that what re sets on start-up?

[BrandonTheCat]

So it's your desktop you're trying to run in 4k? Is that what re sets on start-up?

Yeah it boots in 2560x1600 and I can't change it to 4K

[ivan134]

Can you show pictures of your Nvidia control panel, specifically the "Change resolution" and "Adjust desktop size and position" options?

[BlazingGunnerFTW]

Heyo, 

 

So I've been getting this problem a lot lately, so I'll state my hardware first: 

ASUS PB287Q 4K monitor being ran off display port 1.2

GTX 980 

Windows 10

Thats about all that matters, I'll post any more if needed

 

Anyways, my PC refuses to run in the native res (4K60) I have visited the Nvidia control panel and the control panel through windows, and the maximum resolution I can output is 2560x1600 (At least thats what it says). I have been able to output at 4K 60 before, but this happens whenever I restart. Fix? 

Thanks for any help

It should work. 4k at 60fps is max res supported by display port.

 

Updating video card drivers? Maybe downgrading them if you updated them if you did a driver update.

 

This is happening everytime when you restart? Weird.

 

Sorry, I am not very much help, this all I can give you because I am not in this situation.

 

That's all I can suggest to you.

[Tomasu]

Try also seeing if you can update the "drivers" for your monitor. The settings will only show you resolutions that the Monitor and GPU /both/ report they support. Sometimes the EDID information coming back from monitors is just wrong, and it can depend on the silly little .inf driver info that windows picks for your monitor.

[BrandonTheCat]

It should work. 4k at 60fps is max res supported by display port.

 

 

Can you show pictures of your Nvidia control panel, specifically the "Change resolution" and "Adjust desktop size and position" options?

 

 

So it's your desktop you're trying to run in 4k? Is that what re sets on start-up?

After around 4 or 5 restarts it fixed itself, which is completely weird. Its just an issue that hapens often and is usually really hard to fix. Anyways thanks for all the help. I'll post again if it happens again. 

[BrandonTheCat]

Try also seeing if you can update the "drivers" for your monitor. The settings will only show you resolutions that the Monitor and GPU /both/ report they support. Sometimes the EDID information coming back from monitors is just wrong, and it can depend on the silly little .inf driver info that windows picks for your monitor.

this may have been the problem as restarting the PC alone didn't help, but restarting the PC and monitor did... Eh.. troubles.. Thanks anyways!