converting old video tapes to pc, but editing software has no audio levels

[Briareos7]

Hello everybody,

 

so today i've bought one of those videocamera tapes to pc converters and tonight i wanted to start with it, drivers installed correctly and program installed correctly now i got all pumped up then i hooked my video camera on the converter put the converter (usb b.t.w) in my computer and i pressed "transfer video to computer" and i get the picture right with the coloring but no sound.

 

The audo levels stay on zero and i have tried pretty much everything right at this point, i have searched for audio settings no luck could one of u guys help me out?

 

PC specs:

PSU: Corsair CX850M

CPU: Intel I7-4790K

MOBO: Asus Maximus VII Hero

Hard drive: Seagate SSHD 2TB

Case: Cooler Master HAF-X

Memory: Corsair Vengeance 16GB 2x8GB 1600MHz

O.S: Windows 7 Home Premium 64Bit

 

Hardware:

Video camera: Sharp VL-PD1S ( this videocamera has S-Video, PLUG IN/POWER MIC, AUDIO/VIDEO, DV outputs and a headphone output)

USB converter: Terratec Grabby

 

Software:

MAGIX Video easy TERRATEC Edition

 

These are the inputs of the converter from left to right S-Video, Audio L, Video and Audio R.

 

 

and this cable i got with the videocamera i know the left one is a 3,5mm audio jack, the black one doesn't ring a bell (i guess it suppose to be white), and on the right Audio R.

 

 

The Realtec HD Audio Line input is standard chosen:

 

 

But if i change it to anything else i get this:

 

 

and i don't know what to do about it...

[EposVox]

It tells you what to do in that pop-up - look for an "advanced mode" button, or click "hardware & drivers" and see if it's there.

 

You just have the audio format set wrong so it won't pick up audio until it's fixed.

[Briareos7]

that's clear that if u don't select the right audio format it won't pick it up, but when i click on "hardware & drivers" i get 3 options

 

1. input

2. display

3. format

 

when i choose "input" i get this:

 

 

and i don't know what it means

 

with "display" nothing is wrong because i get the image with full color

 

and if i choose "format" i get this:

 

 

hopefully this will help.

 

Note: i couldn't find "advanced mode"